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Soundblaster Audigy fx 5.1 problem

Discussion in 'Hardware' started by RetroKarl, Jun 25, 2018.

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  1. RetroKarl

    RetroKarl Thread Starter

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    Hey, I have recently bought a Creative Soundblaster Audigy FX 5.1 sound card, however, although it is showing in my devices list, I can't select it as an output option in sound settings. Any help would be appreciated.
     
  2. Triple6

    Triple6 Moderator

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  3. RetroKarl

    RetroKarl Thread Starter

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    Yeah I have the latest drivers, Capture.PNG Capture2.PNG
     
  4. RetroKarl

    RetroKarl Thread Starter

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    When I click on output device it just isn't there for some reason
     
  5. RetroKarl

    RetroKarl Thread Starter

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    Weirdly the headphones for the audigy do show up here... Capture3.PNG
     
  6. Triple6

    Triple6 Moderator

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    What are the top items in your last Sounds applet? Also, any change if you connect the speakers to the sound card?
     
  7. crjdriver

    crjdriver Moderator

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    Did you disable the onboard ie realtek sound?
     
  8. RetroKarl

    RetroKarl Thread Starter

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    There's no change if I plug speakers into card, and sorry not very technical, how do I find sounds applet?
     
  9. Triple6

    Triple6 Moderator

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    It's the last screenshot you posted, just scroll up and post it with the top items showing.
     
  10. RetroKarl

    RetroKarl Thread Starter

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  11. Triple6

    Triple6 Moderator

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    You could try disabling the onboard audio in the BIOS setup of the motherboard and then boot up with the speakers plugged into the Creative sound card, make sure you are using the correct plugs on it too, the card has several ports are some are line-out or mic or rear speakers.

    Also if you open up the Creative software or Creative Control Panel what does it do?
     
  12. RetroKarl

    RetroKarl Thread Starter

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  13. RetroKarl

    RetroKarl Thread Starter

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    Disabled the onboard and restarted with speakers plugged in but now get nothing in sound settings except steam streaming speakers as the only option.
     
  14. RetroKarl

    RetroKarl Thread Starter

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    Ok so now I have the audigy as an output option but have no sound coming out at all.
     
  15. crjdriver

    crjdriver Moderator

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    At this point, here is what I would do. Start over and do the following in the order posted;
    1 Uninstall ALL sound software ie realtek driver, creative drive, any sound suite, etc
    2 When done, do not reboot. Tell it later
    3 Shutdown and pull out the creative card
    4 Pw ON and enter the bios. Be sure the onboard sound ie realtek is disabled. Some high end motherboards will do this automatically when a real sound card is installed however do check and be sure it is disabled
    5 Pw ON and let the system fully boot. Download the latest driver from the creative site. The driver on an install disk is almost always out of date
    6 Shutdown and reinstall the creative card. If you have a choice of what pci-e slot, use a different slot
    7 Pw ON and install the driver you downloaded in step #5. Reboot when prompted
    8 Be sure your speakers are plugged into the creative card and not the onboard sound plugs on the motherboard
     
    Last edited: Jun 25, 2018
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