SP-1 Update Deleted Outlook ?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Wet Chicken

Thread Starter
Joined
Sep 11, 2000
Messages
10,673
Last week I received a message from Microsoft on my computer saying that there was an important update for my Outlook XP e-mail program. I downloaded the SP-1 patch and it told me that I needed to reboot, which I did. However when I started Outlook again I soon found out that the update that I had downloaded reverted my Outlook XP to the previous version (Outlook 2000) :mad:

So I inserted my Office XP CD and tried to repair it, but nothing happened. Then I tried to reinstalled Outlook XP on my computer, only now when I try to start Outlook all that happens is that it shuts itself down and I get is this error message:

“Unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to load PSTPRX.DLL”

All of the .pst files are there on my hard drive, and I don’t know why I’m getting this error message. How can I fix my Outlook XP to be like it was before the SP-1 patch download started this nightmare ?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top