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SP-1 Update Deleted Outlook ?

Discussion in 'Web & Email' started by Wet Chicken, Feb 1, 2003.

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  1. Wet Chicken

    Wet Chicken Thread Starter

    Joined:
    Sep 11, 2000
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    Last week I received a message from Microsoft on my computer saying that there was an important update for my Outlook XP e-mail program. I downloaded the SP-1 patch and it told me that I needed to reboot, which I did. However when I started Outlook again I soon found out that the update that I had downloaded reverted my Outlook XP to the previous version (Outlook 2000) :mad:

    So I inserted my Office XP CD and tried to repair it, but nothing happened. Then I tried to reinstalled Outlook XP on my computer, only now when I try to start Outlook all that happens is that it shuts itself down and I get is this error message:

    “Unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to load PSTPRX.DLL”

    All of the .pst files are there on my hard drive, and I don’t know why I’m getting this error message. How can I fix my Outlook XP to be like it was before the SP-1 patch download started this nightmare ?
     
  2. Brooks

    Brooks Guest

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  3. Wet Chicken

    Wet Chicken Thread Starter

    Joined:
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    10,673
    OK thank you. I will try that.

    Thanks again :D
     
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