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Spam emails from a Yahoo account

Discussion in 'Web & Email' started by js73, Dec 19, 2011.

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  1. js73

    js73 Thread Starter

    Joined:
    Jun 10, 2002
    Messages:
    932
    This concerns the computer of a friend, which has been sending spam emails to all on his mailing list. He has AVG as the antivirus, but this virus seems to have escaped AVG. He has deleted all the contacts from Yahoo, but the spams continue. Any help will be greatly appreciated. He is about 10,000 miles from where I am at present, so I can not look at his computer, except perhaps remotely.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    The spam is really being sent from his computer? If so he may want to get help in the Virus & Other Malware Removal Forum. If he decides to do that be sure to remind him to read the instructions in that first sticky thread.
     
  3. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
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    First Name:
    Chuck
    You should be able to compare the header of a known valid message from your friend against the header for the spam. This should let you know if their computer is sending the spam, someone has hacked into their Yahoo account, or if some spammer is forging your friends yahoo email address in spam being sent through some other mail server.

    FWiW, I received some spam from a friend's Yahoo account a few days ago that she normally accesses via a web browser. I compared the headers for the spam against a recent legitimate email from her. The only difference in the message routing was the IP address of the computer that Yahoo reported as using HTTP access to the account. Checking the address showed it was in a block of addresses assigned to Venezuela. I had her change her password right away and strongly suggested she run MBAM Free to hopefully catch any password stealers or keyloggers and change her password again if any were found and removed.

    EDIT: If the spam is continuing after your friend cleared their on-line address book, the spammer most likely got a copy of all the contact addresses and is now sending spam from some other server.
     
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