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SpongeBob cd game error

Discussion in 'Games' started by vonique, Jan 6, 2006.

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  1. vonique

    vonique Thread Starter

    Feb 28, 2004

    My daughter got SpongeBob Squarepants the Movie cd game for pc but when I installed it and clicked on the icon to play there was an error message that said, "sb4.exe has encountered a problem and needs to close. Sorry for the inconvenience." Tech support from the cd manufacturer advised updating my graphics drivers, which I did, to no effect. They then said that I should contact the manufacturer of the computer, Matsonic, which has no way to contact them except through a very long phone number which I suspect is out of the country (???). At least that is what is posted on their website.

    HOw do I tell if my graphics card is appropriate? The cd game box says that I should have 32 mb of vram but I'm not sure how to check if that is what I have.

    Any advice would be appreciated.

    Thank you,
  2. BloodyFist


    Dec 28, 2005
    to find out how much ram your pc has got right click on my computer and it should show up at the bottom. also you can type DXDIAG in run and that shows all system specs
    Hope this helps
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