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Spontaneous reboot

Discussion in 'Windows XP' started by johnpaul, Nov 10, 2011.

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  1. johnpaul

    johnpaul Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
    Processor Count: 4
    RAM: 3071 Mb
    Graphics Card: ATI Radeon HD 4800 Series, 1024 Mb
    Hard Drives: C: Total - 305234 MB, Free - 161811 MB; E: Total - 1430795 MB, Free - 1271791 MB;
    Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, P45 Neo3 (MS-7514)
    Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled

    For the past couple days, my PC will reboot, out of the blue. When it loads up again, I get an error message, three of which are below. What are the messages telling me?

    JP
     

    Attached Files:

  2. Phantom010

    Phantom010 Trusted Advisor

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    Can you post a few of your latest minidump files? They are located in C:\WINDOWS\Minidump. ZIP them and attach them to your next post.
     
  3. johnpaul

    johnpaul Thread Starter

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    There are no files in minidump.

    JP
     
  4. Phantom010

    Phantom010 Trusted Advisor

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  5. johnpaul

    johnpaul Thread Starter

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    I followed the directions and the box to create a small minidump is already checked.

    On a purely technical point, there is no BSOD. The screen simply goes black and the reboot occurs by itself.

    JP
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    The error messages say that minidumps have been created.

    Go to Folder Options and check Show hidden files and folders.

    Look inside the Minidump folder again.

    Also, make sure the Small dump directory is: %SystemRoot%\Minidump (In the Startup and Recovery window).
     
  7. johnpaul

    johnpaul Thread Starter

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    Hidden files and folders was already checked. Minidump still empty.

    As for... %SystemRoot%\Minidump (In the Startup and Recovery window). I'm afraid I don't understand.

    JP
     
  8. Phantom010

    Phantom010 Trusted Advisor

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  9. johnpaul

    johnpaul Thread Starter

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    Sorry about the brain freeze....

    Yes, the Small dump directory is already %SystemRoot%\Minidump.

    JP
     
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