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Spool32 illegal operation

Discussion in 'Earlier Versions of Windows' started by funkyuncle, Sep 13, 2003.

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  1. funkyuncle

    funkyuncle Thread Starter

    Joined:
    Aug 30, 1999
    Messages:
    5
    Guys/Gals,

    I was surfing the net earlier today, then left the computer to watch some football while grinding it out on the treadmill for about an hout. Anyway, while I was away from the 'puter, I got this illegal operation dialog box. I'm writing this while staring at the dialog box, which is strange because usually I can't do a thing but shut down when I get one of these things. Anybody have a clue what it going on. By the way, I've tried repeatedly to close the dialog box, hitting the close button and the X-out button, but it won't go away. I've also tried ctrl alt delete to no avail. Here's the dialog box:


    SPOOL32 caused an invalid page fault in
    module KERNEL32.DLL at 0167:bff88396.
    Registers:
    EAX=c0030bfc CS=0167 EIP=bff88396 EFLGS=00010212
    EBX=0162ffec SS=016f ESP=0152fe98 EBP=01530010
    ECX=00000000 DS=016f ESI=00000000 FS=272f
    EDX=bff76855 ES=016f EDI=bff79060 GS=0000
    Bytes at CS:EIP:
    53 56 57 8b 75 10 8b 38 33 db 85 f6 75 2d 8d b5
    Stack dump:


    I'm running on an ATT DSL. Here's my stats:

    Microsoft Windows 98se 4.10.2222 A

    GenuineIntel Pentium(r) II Processor
    256MB RAM
    64% system resources free
    Windows-managed swap file on drive C (4822MB free)
    Available space on drive C: 4826MB of 7382MB (FAT32)
    Available space on drive D: 301MB of 657MB (FAT32)


    Internet Explorer
    Version 6.0.2800.1106IC
    Build 62800.1106
    Date of Last Install 1/25/03 2:14:23 AM
    Language English (United States)

    Cipher Strength 128-bit
    Update Versions ;SP1;Q324929;q313829;Q810847;Q813951;Q813
    489;Q330994;Q818529;Q822925;
    Java VM Version 5.0.3810.0
    IEAK Install Yes
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
  3. funkyuncle

    funkyuncle Thread Starter

    Joined:
    Aug 30, 1999
    Messages:
    5
    I'm running ZoneAlarm Pro Version 4.0.146.029.
     
  4. funkyuncle

    funkyuncle Thread Starter

    Joined:
    Aug 30, 1999
    Messages:
    5
    I'm kinda embarrassed that I submitted my question, now that I know what caused the problem in the first place.

    My wife had a paper jam in the printer, tried to fix the jam, but only managed to tear off about two-thids of the page, leaving the rest still jammed in the printer.

    She failed to tell me this, so I sent off the question, thinking it was a computer problem. After checking out the Microsoft knowledge base article suggested by Murray S., I figured I best check the printer first before following the troubleshooting info steps.

    That's when I found the jammed paper. Once I freed the jam and reset the printer, everything worked fine and the Spool32 dialog box disappeared and hasn't come back.

    Of course, when I brought this to my wife's attention, I got the obligatory, "Oh honey, I forgot to tell you the printer was jammed."

    Well, what ya gonna do? I forgave her ... she did let me watch college football on TV most of the day ... but it is a tad embarrassing to explain this to youse guys. Sorry.
     
  5. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    No problem. I learned from this as to the paper jam causing the spool error anyway. Type a question any time. :D
     
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