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Spy Sheriff..HELP! HJT, and AVG logs included

Discussion in 'Virus & Other Malware Removal' started by scootch, Dec 12, 2006.

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  1. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    I am posting this for my mom, she is an extreme novice user, and will be trying to take care of this problem. She is getting all sorts of Nortons pop-ups about a virus called
    Spy Sheriff. she is also getting a critical error message on her tool bar. I have posted here as Tedicast before and have been helped imensely. Like
    I said...my mom is a novice, so she may ask for clarification on things you tell her. I ran Ewido/AVG, and HJT and saved the logs. Here they are...

    HJT log....

    Logfile of HijackThis v1.99.1
    Scan saved at 9:09:53 PM, on 12/12/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\vplaces\trak\trak.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\DOCUME~1\ALICEN~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Protection Bar - {5d4831e0-5a7c-4a46-afd5-a79ab8ce36c2} - C:\Program Files\Video ActiveX Object\iesplugin.dll (file missing)
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\Excite\Platform\ExLaunch.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O20 - AppInit_DLLs:
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    Ewido/AVG log...

    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 9:05:51 PM 12/12/2006

    + Scan result:



    HKLM\SOFTWARE\Classes\CLSID\{1a1ddc19-5893-43ab-a73f-f41a0f34d115} -> Adware.Generic : Ignored.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Security Add-On -> Adware.Generic : Ignored.
    HKU\S-1-5-21-2642524077-1215804928-4078791575-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1A1DDC19-5893-43AB-A73F-F41A0F34D115} -> Adware.Generic : Ignored.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Internet Explorer Security Plugin 2006 -> Adware.IntCodec : Ignored.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Public Messenger ver 2.03 -> Adware.IntCodec : Ignored.
    HKLM\SYSTEM\ControlSet002\Enum\HID\Vid_046d&Pid_c016\6&1fd12af&0&0000\LogConf -> Adware.PurityScan : Ignored.
    C:\WINDOWS\system32\SpOrder.dll -> Adware.WinAntiVirus : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017148.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017149.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017150.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017156.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017157.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017158.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017159.EXE -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017160.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017161.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017162.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017163.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017164.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017187.exe -> Downloader.Agent.ayy : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP97\A0016779.exe -> Downloader.Zlob.aty : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP77\A0014126.EXE -> Hijacker.Agent.ik : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP80\A0014319.EXE -> Hijacker.Agent.ik : Ignored.
    C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream : Ignored.
    C:\Documents and Settings\install.htm -> Not-A-Virus.Exploit.DialogArg : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017136.exe -> Not-A-Virus.Hoax.Win32.Renos.eo : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP100\A0017137.exe -> Not-A-Virus.Hoax.Win32.Renos.eo : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP84\A0014991.exe -> Not-A-Virus.Hoax.Win32.Renos.eo : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@adrevolver[2].txt -> TrackingCookie.Adrevolver : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@advertising[1].txt -> TrackingCookie.Advertising : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@atdmt[1].txt -> TrackingCookie.Atdmt : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice [email protected][2].txt -> TrackingCookie.Ru4 : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice [email protected][2].txt -> TrackingCookie.Specificclick : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@statcounter[2].txt -> TrackingCookie.Statcounter : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice [email protected][2].txt -> TrackingCookie.Tacoda : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice [email protected][1].txt -> TrackingCookie.Tacoda : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@tacoda[1].txt -> TrackingCookie.Tacoda : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice nimons@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Ignored.
    C:\Documents and Settings\Alice Nimons\Cookies\alice [email protected][1].txt -> TrackingCookie.Yieldmanager : Ignored.
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP80\A0014445.exe -> Trojan.Agent.rx : Ignored.


    ::Report end

    Thanks in advance!
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    Hi and welcome to TSG,

    Before you proceed with these instructions, please move HijackThis into a separate folder of its own in program files or my documents but not in the temporary files, so that it can create proper back-ups which can be restored, if necessary.


    Please download SmitfraudFix (by S!Ri)

    Extract (unzip) the content (a folder named SmitfraudFix) to your Desktop.


    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm

    Warning: Do not run Option #2 until you are instructed to do so. Running option #2 on a non infected computer will remove your Desktop background.
     
  3. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    I hope I did this correctly and ty for helping me...........Scootch

    SmitFraudFix v2.130

    Scan done at 11:32:11.76, Wed 12/13/2006
    Run from C:\Documents and Settings\Alice Nimons\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

    C:\WINDOWS\system32\qrzsyr.dll FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Alice Nimons


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Alice Nimons\Application
    Data

    C:\Documents and Settings\Alice Nimons\Application Data\Install.dat FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu

    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\ALICEN~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet
    Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{01b55afa-f451-474b-9e91-c35b24d02641}"="boob"

    [HKEY_CLASSES_ROOT\CLSID\{01b55afa-f451-474b-9e91-c35b24d02641}\InProcServer32]
    @="C:\WINDOWS\system32\qrzsyr.dll"

    [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{01b55afa-f451-474b-9e91-c35b24d02641}\InProcServer32]
    @="C:\WINDOWS\system32\qrzsyr.dll"



    »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=" "


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"="kdipt.exe"

    kdipt.exe detected !


    »»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


    »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt
     
  5. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    ok.... I did as you told me ...here is the HJT log, and rapport log.....

    Logfile of HijackThis v1.97.7
    Scan saved at 9:15:05 PM, on 12/13/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Alice Nimons\My Documents\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\Excite\Platform\ExLaunch.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Express Cleanup (HKLM)
    O9 - Extra 'Tools' menuitem: Express Cleanup (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75

    SmitFraudFix v2.130

    Scan done at 21:02:55.60, Wed 12/13/2006
    Run from C:\Documents and Settings\Alice Nimons\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in safe mode

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{01b55afa-f451-474b-9e91-c35b24d02641}"="boob"

    [HKEY_CLASSES_ROOT\CLSID\{01b55afa-f451-474b-9e91-c35b24d02641}\InProcServer32]
    @="C:\WINDOWS\system32\qrzsyr.dll"

    [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{01b55afa-f451-474b-9e91-c35b24d02641}\InProcServer32]
    @="C:\WINDOWS\system32\qrzsyr.dll"


    »»»»»»»»»»»»»»»»»»»»»»»» Killing process


    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

    GenericRenosFix by S!Ri


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

    C:\WINDOWS\system32\qrzsyr.dll Deleted
    C:\Documents and Settings\Alice Nimons\Application Data\Install.dat Deleted
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted

    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


    »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"="kdipt.exe"

    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» Reboot

    C:\WINDOWS\system32\kdipt.exe not found

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  6. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    I just realized that my mom updated windows inbetween my first post, and this post. She upgraded to IE 7. not sure if this is going to be a problem. Thanks for your help so far.
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    No but you have reverted back to an older version of HijackThis. Please post a log from the correct version.
     
  8. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    Thankyou for your patience. I hope this is the correct one.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:51:44 PM, on 12/14/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\vplaces\trak\trak.exe
    C:\Program Files\vplaces\vplaces.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Alice Nimons\My Documents\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\Excite\Platform\ExLaunch.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O20 - AppInit_DLLs:
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

    Please download FixWareout from one of these sites:
    http://downloads.subratam.org/Fixwareout.exe
    http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

    Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
    The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

    Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

    Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75

    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75

    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75

    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75

    O20 - AppInit_DLLs:


    Click FIX CHECKED. Close HijackThis.

    Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ), along with a new HijackThis log into this topic.

    Now we will flush DNS:

    In the windows control panel, if you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections.

    Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically

    Press OK twice to get out of the properties screen and reboot if it asks.
    That option might not be available on some systems


    Next Go start run type cmd and hit OK and type:

    ipconfig /flushdns

    Then hit enter, type exit and hit enter again. (The space between g and / is needed).


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Finally, please post the contents of the logfile C:\fixwareout\report.txt, along with a new HijackThis log and the results of the Panda scan.
     
  10. tedicast

    tedicast

    Joined:
    Nov 4, 2006
    Messages:
    40
    cookiegirl;
    My mom is afraid to try this on her own. I wont be able to get to her house until sunday to do this step. I have one question, what is the flush DNS step about? Thanks in advance.
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    Wareout hijacks the DNS settings so we have to flush them out.
     
  12. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    CG...sorry for the delay in getting to this step. Here is the fixwareout report, and the HJT logfile.

    Logfile of HijackThis v1.97.7
    Scan saved at 9:15:05 PM, on 12/13/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Alice Nimons\My Documents\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\PROGRA~1\Excite\Platform\ExLaunch.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Express Cleanup (HKLM)
    O9 - Extra 'Tools' menuitem: Express Cleanup (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.36 85.255.112.75


    Fixwareout
    Last edited 12/06/2006
    Post this report in the forums please
    ...
    Prerun check
    [HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""

    ...
    ...
    Reg Entries that were deleted
    ...

    Random Runs removed from HKLM
    ...
    ...

    PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

    »»»»» Searching by size/names...
    C:\WINDOWS\SYSTEM32\DUMPHIVE.EXE

    »»»»»
    Search five digit cs, dm kd and jb files.
    This WILL/CAN also list Legit Files, Submit them at Virustotal

    Other suspects.

    »»»»» Misc files.

    »»»»» Checking for older varients covered by the Rem3 tool.
    ...
    Postrun check
    [HKEY_LOCAL_MACHINE\\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "system"=""

    ...
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    101,659
    You posted the log from an older version of HijackThis. Please post the correct one.
     
  14. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    Incident Status Location

    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@2o7[2].txt
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\[email protected][2].txt
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@adrevolver[1].txt
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@advertising[1].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@atdmt[2].txt
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@atwola[1].txt
    Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@bravenet[2].txt
    Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\[email protected][1].txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@doubleclick[1].txt
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@fastclick[2].txt
    Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@maxserving[1].txt
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\[email protected][1].txt
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\[email protected][1].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@mediaplex[1].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@realmedia[2].txt
    Spyware:Cookie/Sextracker Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@sextracker[1].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@statcounter[1].txt
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Alice Nimons\Cookies\alice_nimons@trafficmp[1].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Alice Nimons\Desktop\SmitfraudFix\Process.exe
    Hacktool:Exploit/CodeBase.A Not disinfected C:\Documents and Settings\install.htm
    Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
     
  15. scootch

    scootch Thread Starter

    Joined:
    Dec 12, 2006
    Messages:
    13
    Logfile of HijackThis v1.99.1
    Scan saved at 10:28:38 PM, on 12/20/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\$NtUninstallKB900325$\ehtray.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\bak\iaanotif.exe
    C:\Program Files\Dell\Media Experience\bak\DMXLauncher.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\bak\issch.exe
    C:\i386\DLACTRLW.EXE
    C:\i386\hpztsb10.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\PROGRA~1\Excite\Platform\ExShell.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\AWS\WeatherBug\Weather.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\vplaces\vplaces.exe
    C:\Program Files\vplaces\VpDirectory.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Alice Nimons\My Documents\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\$NtUninstallKB900325$\ehtray.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\bak\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\bak\atiptaxx.exe
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\bak\DMXLauncher.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\bak\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\bak\issch.exe -start
    O4 - HKLM\..\Run: [DLA] C:\i386\DLACTRLW.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\bak\hpgs2wnd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\i386\hpztsb10.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\bak\IPHSend.exe
    O4 - HKLM\..\Run: [Excite Platform] C:\Program Files\Excite\Platform\bak\ExLaunch.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Norton GoBack.lnk = C:\Program Files\Norton SystemWorks\Norton GoBack\GBTray.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
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Short URL to this thread: https://techguy.org/526293