Spy Sheriff

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ama0120

Thread Starter
Joined
Jun 29, 2005
Messages
11
I am having a problem with a computer that got infected with the Spy Sherrif software. I found a forum that helped clean it up a great deal, but I cannot get the desktop back to it's original state. I still have a "Critical Warning" that I beleive was part of the Spy Sherrif.

Here is the hijackthislog.
Logfile of HijackThis v1.99.1
Scan saved at 4:37:34 PM, on 7/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\cusrvc.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\NWTRAY.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Documents and Settings\sallen\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http:\\www.waltzpharmacy.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Waltz Pharmacy, Inc. (6 sp1 4/03
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http:\\www.waltzpharmacy.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\System32\cusrvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

Thank you for your help.
Angel
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,249
Go to Control Panel - Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security" or similar. Select that entry and click the "Delete" button. Click OK then
Apply and OK.
 

ama0120

Thread Starter
Joined
Jun 29, 2005
Messages
11
I looked where you said and the only thing listed there is a "My current home page" listed with a box next to it that can be checked but that is it?
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
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Messages
120,249
What did they have you do to remove the infection?
 

ama0120

Thread Starter
Joined
Jun 29, 2005
Messages
11
Sorry it took so long it's been busy here. I mostly followed the steps in the forum http://forums.techguy.org/t377661.html. There were a few files listed to delete that I did not have but I cannot find the paper I made notes on.

There seems to be nothing remaing of the program except this background image.

Thank you for your help.
ama0120
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
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Messages
120,249
Download and Save Cleandesktop to your computer from this link: http://www.thespykiller.co.uk/files/cleandesktop.exe and double click on the cleandesktop.exe

It will automatically extract to c:\desktopclean where it needs to be to run and will automatically run the cleandesktop.vbs script.

If it doesn't open then go to c:\desktopclean and double click on the cleandesktop.vbs Do not run any other file from there please unless asked to.

If you have script blocking enabled you will get a warning about a malicious script wanting to run. Please allow this script to run. It is not malicious.

If you get a message when you first run it "Cannot find script file "blah blah blah" then don't worry just double click the cleandesktop.vbs script again as you sometimes get that message when a script blocker blocks the script.

It will then kill Explorer. You will lose your taskbar and desktop. It will repair the registry entries returning your normal desktop and context menu functions.

It will restart Explorer.

Once you have performed the big cleanup, each of the other Users on the System needs to be signed in to clean up their desktop and regain the right click.

Another vbs is included to do this. It is named Other Profiles Regfix.vbs

Have each User sign in and run Other Profiles Regfix.vbs.

Open C:\ (Go to Start – Run and type C: Press enter) and Open the c:\desktopclean folder. Double click on Other Profiles Regfix.vbs

Explorer will be ended and that user's active desktop registry entries will be repaired. Explorer will be restarted.

To restore the desktop to whatever picture you normally have right click on a blank part of desktop & select properties/desktop & select your preferred picture press apply & then ok to exit and then press F5.

You will need to do this step for every user account.
 

ama0120

Thread Starter
Joined
Jun 29, 2005
Messages
11
Thank you very much :) That got rid of the screen and now the normal desktop is back.

Thanks again,
ama0120
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,249
You're welcome.

Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.


I also recommend downloading SPYWAREBLASTER & SPYWAREGUARD for added protection.

Read here for info on how to tighten your security.



Delete your temporary files:

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit - Select All then Edit - Delete to delete the entire contents of the Temp folder.

Go to Start - Run and type %temp% in the Run box. The Temp folder will open. Click Edit - Select All then Edit - Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel - Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Empty the recycle bin.
 
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