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Spyaxe trouble -hijackthis scan

Discussion in 'Virus & Other Malware Removal' started by lixey, Jan 5, 2006.

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  1. lixey

    lixey Thread Starter

    Joined:
    Jan 5, 2006
    Messages:
    1
    no matter what i do this spy axe doesnt go away
    help!

    Logfile of HijackThis v1.99.1
    Scan saved at 9:25:51 PM, on 1/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\System32\DVDRAMSV.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\ScsiAccess.EXE
    C:\WINDOWS\System32\svchost.exe
    c:\Toshiba\IVP\swupdate\swupdtmr.exe
    C:\WINDOWS\system32\nvctrl.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: HomepageBHO - {27150f81-0877-42e9-af13-55e5a3439a26} - C:\WINDOWS\system32\hp33AD.tmp
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll (file missing)
    O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [SpyAxe] C:\Program Files\SpyAxe\spyaxe.exe /h
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{75135C42-6E36-4056-ACED-76432BB151AC}: NameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8058FEDF-F84A-4A22-BB15-124221083930}: NameServer = 71.3.0.116,199.2.252.10
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\system32\DRIVERS\CDANTSRV.EXE
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  2. brendandonhu

    brendandonhu

    Joined:
    Jul 8, 2002
    Messages:
    14,681
    Please save or print these instructions before beginning
    • Go to Start>>Control Panel>>Add or Remove Program
    • Uninstall any of the following programs that appear in the list:

      SpyAxe

    • Save smitRem to your Desktop and run smitRem.exe
    • Download and install Ewido Security Suite
    • During the installation, uncheck the following under Additional Options:

      Install background guard
      Install scan via context menu
    • Run Ewido and click OK when prompted to update the program
    • On the left side of the screen, click update>>Start
    • When the update is finished, exit Ewido
    • Open the smitRem folder and run RunThis.bat. Follow the onscreen prompts
    • Run Ewido Security Suite
    • Click scanner>>Complete System Scan
    • Click OK when prompted to clean the problems found
    • When the scan is finished, click Save Report and save a copy of this log to your Desktop
    • Exit Ewido
    • Go to Start>>Control Panel>>Internet Options>>Programs
    • Click Reset Web Settings>>Apply>>OK
    • Go to Start>>Control Panel>>Display>>Desktop
    • Click Customize Desktop>>Web
    • If you see an entry called Security info or something similar, select it and click Delete>>OK>>Apply>>OK
    • Restart your computer
    • Post the contents of C:\smitfiles.txt
    • Post the contents of the Ewido Security Suite report that you saved to your Desktop earlier
    • Run HijackThis and click Do a system scan and save a log file
    • Your HijackThis log will open in Notepad. Post the contents of the log here
     
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