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spybot now mail probs

Discussion in 'Virus & Other Malware Removal' started by kytauk1, Sep 25, 2003.

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  1. kytauk1

    kytauk1 Thread Starter

    Joined:
    Sep 25, 2003
    Messages:
    14
    hi im new here just found the site and it look bloody helpful
    heres my problem i discovered i had the w32.spybot worm with norton antivirus i managed to get rid of the worm deleted the reg key did another virus scan all clean did a house call with tren and came back clean but the problem im having is when i go online i get error messages from norton and loads of email scanning windows pop ups saying canot deliver email as it was rejected by the server but im not trying to send email ive scaned with hijack and here is the repor plese help me

    Logfile of HijackThis v1.97.2
    Scan saved at 11:26:04, on 25/09/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\Program Files\Common Files\MSDM\msdm.exe
    C:\Program Files\Network ICE\BlackICE\blackd.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\Program Files\Network ICE\BlackICE\blackice.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\NORTON~1\navw32.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\kyta\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find-quick.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find-quick.com/searchbar.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find-quick.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find-quick.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://find-quick.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find-quick.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {16528d70-992e-4ec2-8dbf-8e445eb402e5} - C:\DOCUME~1\kyta\APPLIC~1\xrnhyzw.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: ybrkchhieck - {e0431b81-c518-4310-9984-b5c7ccd83bcf} - C:\DOCUME~1\kyta\APPLIC~1\xrnhyzw.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\System32\pc32.exe bg
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [ooyzr] C:\DOCUME~1\kyta\APPLIC~1\iebrcgrc.exe -QuieT
    O4 - HKLM\..\Run: [VnCplUpdate] "C:\Program Files\Common Files\MSDM\msdm.exe"
    O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
    O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exe
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37868.7169212963
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BD299407-2B53-4FB2-BBA2-DA27B3C129D6}: NameServer = 158.43.240.3 158.43.240.4

    any help will b great
    ill thank u now THANKS:( :(

    iv put in a image of my desktop to show whats happing
     

    Attached Files:

  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,192
    First Name:
    Derek
    run hijackthis, tick all below, doublecheck to make sure you haven't missed any, close all browser windows & press fix checked


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find-quick.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find-quick.com/searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find-quick.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find-quick.com/searchbar.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://find-quick.com/searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find-quick.com/searchbar.html
    O2 - BHO: (no name) - {16528d70-992e-4ec2-8dbf-8e445eb402e5} - C:\DOCUME~1\kyta\APPLIC~1\xrnhyzw.dll
    O3 - Toolbar: ybrkchhieck - {e0431b81-c518-4310-9984-b5c7ccd83bcf} - C:\DOCUME~1\kyta\APPLIC~1\xrnhyzw.dll
    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\System32\pc32.exe bg
    O4 - HKLM\..\Run: [ooyzr] C:\DOCUME~1\kyta\APPLIC~1\iebrcgrc.exe -QuieT
    O4 - HKLM\..\Run: [VnCplUpdate] "C:\Program Files\Common Files\MSDM\msdm.exe"
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptem...iveSecurity.cab
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} (loader Class) - http://dload.ipbill.com/del/loader.cab

    reboot delete
    C:\DOCUME~1\kyta\APPLIC~1\xrnhyzw.dll
    C:\WINDOWS\System32\pc32.exe
    C:\Program Files\Common Files\MSDM\msdm.exe... entire msdm folder

    then
    download AdAware 6 181
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.

    then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.


    then post a new hijackthis log to check what is left
     
  3. kytauk1

    kytauk1 Thread Starter

    Joined:
    Sep 25, 2003
    Messages:
    14
    thanks for your quick responce i have done all u said and couldnt belive what i found and removed here is the new hijack report and thank u for the help this sit is invavuble to me and many others i dont know why it taken me so long to find may i post a link to this site on my home page????


    Logfile of HijackThis v1.97.2
    Scan saved at 15:39:03, on 25/09/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger Plus! 2\MsgPlus.exe
    C:\Program Files\Network ICE\BlackICE\blackice.exe
    C:\Program Files\Network ICE\BlackICE\blackd.exe
    C:\CFusionMX\runtime\bin\jrunsvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\CFusionMX\runtime\bin\jrun.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\kyta\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
    O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exe
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37868.7169212963
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    thanks again
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    welcome to T.S.G kyta:)

    your log is now clean thanx to derek.
    and of course you can post a link to this site....no problem.
    every little bit helps to keep this FREE site up and running.

    thanx

    ;)
     
  5. kytauk1

    kytauk1 Thread Starter

    Joined:
    Sep 25, 2003
    Messages:
    14
    Thank u for ur help i have put a link to ur site on my page and i thank u and derek and all who help and support this site many thanks again if i may of b help to u please do not hesitate to contact me
    KYTA:D
     
  6. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    your very welcome............any help is always appreciated.

    ;)
     
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