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SpySweeper Killed My Modem

Discussion in 'Web & Email' started by figaro8895, Sep 22, 2004.

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  1. figaro8895

    figaro8895 Thread Starter

    Joined:
    Aug 2, 2004
    Messages:
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    I recently added SBC Yahoo DSL service to my computer. Yes, the software was downloaded on my computer. And before you finish cringing, I should get out in the open that my OS is Windows ME. There, I said it. Let's move on....

    Due to sites my daughter visits and the installation of the browser software, my computer was running slower and slower. I downloaded and ran SpySweeper a couple days ago and have not been able to access internet since. All the basics were tried (resetting, powering on and off, checking the wires, reviewing and re-entering TCP/IP settings, pinging, etc.). I can ping the modem, but cannot access the modem address in explorer.

    I believe something was erased or corrupted during the Sweep. I am being told to wipe off my hard drive and start over, but I have a feeling that is not necessary.

    Your assistance is greatly appreciated.
     
  2. Maritimesea

    Maritimesea

    Joined:
    Sep 9, 2004
    Messages:
    436
    I'm not familiar with that program but are there any settings within the program itself(you didn't say you checked :p )that might be the cause?Also the "software" you downloaded from yahoo could have been bundled with other programs that may have been "sweeped".Many legitimate programs that do come bundled with adware will cease to function if the adware has been removed.It is usually stated in the licence agreement. However you are probably correct in saying that you don't feel it's nesessary to do a complete reinstall in order to fix this problem.The issue is finding the exact files that need to be replaced(not always an easy task). Also, does this program have an "undo" feature? Similar to say a registry cleaner?
     
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