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spyware affecting sound and desktop image

Discussion in 'Virus & Other Malware Removal' started by zomzolom, Nov 18, 2009.

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  1. zomzolom

    zomzolom Thread Starter

    Nov 18, 2009
    Yesterday my computer's desktop image "crashed." It has been replaced with an image in a black box with red letters that says the system has shut down due to spyware. I ran ad aware a few times and it now says the system is clear. I'm running Avast 4.8 Antivirus scanner. It's been running for 9 hours and is still checking my system. I have it set to the scan at the highest possible sensitivity so I guess it takes a while, but its seems like its taking a really long time.

    I'm still getting a message (not from Avast or Ad Aware) that tells me my system is infected and it tries to link me to a site that will let me download an anti spyware program, but I think this is spyware itself.

    Anyway, I now cannot access my destop image in the control panel, the option to change it just isn't there.

    Also, my sound is no longer working. When I open the volume controls, my wav volume is all the way down. When I raise it and then close the volume controls, and then re open them, it is all the way down again even though I just raised it. I can get sound if I am actually moving the slider under the wav controls, but as soon as I take my finger off the mouse button, the sound shuts off. I basically have to constantly slide the wav. volume control up and down like a DJ to get sound. I don't really know much about how computers work but I was wondering if my drivers have been affected.

    Anyway, in summation, I can't access my desktop image and my wav. sound seems to be damaged, I'm running Avast and Ad Aware and am wondering if there's anything else I should be doing. Thanks for reading, any help would be appreciated.
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