Spyware and a rootkit keep showing up after removal

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Thread Starter
Aug 17, 2009
Operating System: Windows XP Professional, Service Pack 3.
Computer model: HP Compaq NX9420

Hi, this is my first thread so hopefully I post it right =)

I have been having this problem for some time, for 1-2 months. I did a scan with my virus protection, AVG Anti-Virus 8. After the scan, AVG reported the computer clean except for a rootkit that is positioned in "C:\WINDOWS\System32\Drivers\". AVG reported the status of the object as: "Hidden driver". I deleted it, restarted the computer and did another scan. Then, AVG again found a rootkit on the same spot but now it wasn't named the same. It was a8cxdy1t.SYS but now the name is addajvbu.SYS, so it seems to be a name that has 8 random generated characters.

I did a scan too with my BPS Spyware Remover program and deleted all the spyware found, restarted the computer, scanned again and the spyware reappeared like in the AVG case. The Spyware was found and explained by BPS Spyware Remover:

Sality.AM: is a worm that spreads by infecting executable files and copying itself to removable drives.
Tidserv.G: is a worm that spreads by copying itself to removable drives. It may also simulate a fake DHCP server and download potentially malicious files on to the compromised computer.
[email protected]: is a mass-mailing worm that spreads through file-sharing programs and sends spam email that contains links to malicious files.
Spamuzle.E: Trojan horse that sends spam email, downloads potentially malicious files and steals information from the compromised computer.

Also, the other day I wanted Windows to show Hidden files and folders. I went go to My Computer -> Folder -> Tools -> Folder Options and view like I was used to, but the "Show hidden files and folders" checkbox wasn't there (I googled the problem and it was suggested that the pc had malware so that's one of the reasons I went here). Here's a picture of the window, that shows all the options that I see : http://img526.imageshack.us/img526/6426/gluggi.jpg

HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:39:13, on 9/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wingselite.com/phpBB3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [BPS Remover] C:\Program Files\BPS Remover\SpyRem.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Futuremark SystemInfo) - http://service.futuremark.com/virtualmark/tc/FMSI.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{18986D21-5F39-41B5-820E-B76EF3C1054E}: NameServer =
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max Design 2009 32-bit 32-bit (mi-raysat_3dsMax2009_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_32server.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
End of file - 12133 bytes


Retired Moderator Retired Malware Specialist
Dec 14, 2002
* Run Kaspersky online virus scan Kaspersky Online Scanner.

After the updates have downloaded, click on the "Scan Settings" button.
select the (b)"Spyware, Adware, Dialers and other potentially dangerous programs" for the scan.
Under "Please select a target to scan", click "My Computer".
When the scan is finished, Save the results from the scan!

Note: Kavscan is a scanner only & won't fix anything but will normally find the most infected files so it's report gives us a good place to work from


Thread Starter
Aug 17, 2009
Allright the scan was done and the results are in the attachment.

Thing is, it says that my BPS Spyware Remover is a threat + the mIRC. But I really thought BPS Remover was the good guy and mIRC just a chat program? What do you say about this?


Retired Moderator Retired Malware Specialist
Dec 14, 2002
you didn't attach the results

BPS is a program of dubious repute which causes many problems


Thread Starter
Aug 17, 2009
Woops sorry, now it's attached :p

So, should I uninstall BPS Spyware Remover? But then I have no spyware remover, do you recommend some other spyware program?



Retired Moderator Retired Malware Specialist
Dec 14, 2002
Mirc is OK but detected becasue it is often used by hackers whena backdfoor is installed

If you installed it & know it is there tehn ignore taht detection

BPS software is known as a rogue & to give lots of false positives

there isn't really any need for a seperate antispyware progtram nowadays as so many spywares are detected by antiviruses & avg 8 has antispyware built in

I would suggest malware bytes & do a weekly scan with taht

Please download Malwarebytes' Anti-Malware to your desktop
from HERE or HERE

Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following:

Update Malwarebytes' Anti-Malware. Launch Malwarebytes' Anti-Malware. Then click Finish.

If an update is found, it will download and install the latest version. Press Update to make sure the latest database is loaded.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad.
Please include this log in your next reply.

It might ask you to reboot to finish cleaning. Please do so. ( Press YES on the alert)
If you receive an (Error Loading xxxxxxxxxx .dll) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it continues on every boot

the alleged rootkit driver taht AVG found is almost certainly daemon tools from teh name but to doublew check

download gmer rootkit detector from http://gmer.net

unzip it & double click the gmer.exe file

it will do a quick scan automatically, when that finishes,

select the rootkit tab & press scan

when it has finished press copy & post back the log it makes


Thread Starter
Aug 17, 2009
Alright, I removed BPS Spyware Remover, and 2 hours later, AVG found a "Fake Anti-spyware program" in my system volume information, well what a coincidence :p I removed it without a problem.

I did a scan with those programs and the logs are attached. Mbam found nothing and I don't know about Gmer.



Retired Moderator Retired Malware Specialist
Dec 14, 2002
gmer log looks like the random sys files are daemon tools

AVG will keep detecting it

only cure is uninstall daemon tools or ignore it


Thread Starter
Aug 17, 2009
It isn't annoying me, just wanted to know if it was critical or not =)

So, should I now be clean? Was BPS just telling me about something that it made up and I shouldn't worry now since I uninstalled it?


Retired Moderator Retired Malware Specialist
Dec 14, 2002
it is very likely that the BPS alerts were false

If MBAM & Kaspersky found nothing then it is extremely unlikely that there was a genuine infection
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