1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

"Spyware threat has been detected on your PC'' Please help!

Discussion in 'Virus & Other Malware Removal' started by knightryder, Apr 7, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. knightryder

    knightryder Thread Starter

    Joined:
    Dec 12, 2005
    Messages:
    9
    Hi all,

    First of all I would like to thank everyone in advance for taking time to help out.

    Starting today I keep getting pop up messages that there is spyware on my pc. It has also has changed my wallpaper to a blue screen with the message "Spyware threat has been detected on your PC'' Also when i search anything in google it defaults to some random spyware removal page.

    I have attached a screenshot of the error messages. (please ignore the colors, I dumbed it down so its a small file )

    Here is my HJT log

    Logfile of HijackThis v1.99.1
    Scan saved at 09:07, on 2008-04-07
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\jcjwxory.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\WINDOWS\system32\skeqnwgv.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\cjb\cjb7.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Parm\Desktop\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {4ec67e01-610e-ff8c-8194-05868fc65515} - C:\WINDOWS\system32\zroaowjf.dll
    O2 - BHO: (no name) - {60d80625-19c5-02a6-5d82-0a15e9d1bab7} - C:\WINDOWS\system32\dtuzbycs.dll
    O2 - BHO: C:\WINDOWS\system32\jfiehayd.dll - {c5af49a2-94f3-42bd-f434-2604812c897d} - C:\WINDOWS\system32\jfiehayd.dll (file missing)
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [jdgf894jrghoiiskd] C:\DOCUME~1\Parm\LOCALS~1\Temp\winlogan.exe
    O4 - HKLM\..\Run: [xfyvhheq] C:\WINDOWS\system32\xfyvhheq.exe
    O4 - HKLM\..\Run: [hwdvrnmv] C:\WINDOWS\system32\hwdvrnmv.exe
    O4 - HKLM\..\Run: [cjb] C:\Program Files\cjb\cjb7.exe
    O4 - HKLM\..\Run: [pulasnch] C:\WINDOWS\system32\pulasnch.exe
    O4 - HKLM\..\Run: [MSDisp32] rundll32.exe C:\WINDOWS\system32\drvpub.dll,startup
    O4 - HKLM\..\Run: [skeqnwgv] C:\WINDOWS\system32\skeqnwgv.exe
    O4 - HKLM\..\Run: [vedwjyrk] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\vedwjyrk.dll"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [jdgf894jrghoiiskd] C:\DOCUME~1\Parm\LOCALS~1\Temp\winlogan.exe
    O4 - HKCU\..\Run: [Jnskdfmf9eldfd] C:\DOCUME~1\Parm\LOCALS~1\Temp\csrssc.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mlslink.mlxchange.com/Control/MultiSelectComboBox.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/windows/AutoDLDivXWebPlayerInstaller.cab
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://pix.futureshop.ca/en/ImageUploader4.cab
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxchange.com/3.0.03.50/Control/IRCSharc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by105fd.bay105.hotmail.msn.com/activex/HMAtchmt.ocx
    O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://walmart.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O21 - SSODL: PrxSetup - {e37082a6-f566-434e-8037-96278b68316f} - (no file)
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett Packard Company - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
     

    Attached Files:

  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,352
    First Name:
    Derek
  3. knightryder

    knightryder Thread Starter

    Joined:
    Dec 12, 2005
    Messages:
    9
    Hi dvk01,

    Thanks for your help. I ran malwarebytes and here are my logs. I couldnt paste them in the thread, so i attached the txt file.
     

    Attached Files:

    • Logs.txt
      File size:
      18.7 KB
      Views:
      463
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,352
    First Name:
    Derek
    next stage and there does still seem to be a lot there

    Please visit Combofix Guide & Instructions for instructions for downloading and running ComboFix: especially follow the advice about installing the recovery console

    Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply
     
  5. knightryder

    knightryder Thread Starter

    Joined:
    Dec 12, 2005
    Messages:
    9
    Hey,

    I have run combofix and attached the logs.

    thanks
     

    Attached Files:

  6. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,352
    First Name:
    Derek
    download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)

    Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before going any further

    Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.



    [​IMG]



    This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

    Remember to reconnect to the net and enable any disabled antivirus etc BEFORE reconnecting

    Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

    This will create a zip file named something like [38][email protected]

    at the end it will pop up an alert & open your browser and ask you to send the zip file

    please follow those instructions. We need to see the zip file before we can carry on with the fix

    If there is no pop up alert or open browser then

    please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
    Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

    Files to submit:
    the zip file on desktop created by combofix named something like [38][email protected]
     

    Attached Files:

  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/701276

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice