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Spywarebot nightmare:please help

Discussion in 'Virus & Other Malware Removal' started by beaneo14, Jul 9, 2007.

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  1. beaneo14

    beaneo14 Thread Starter

    Jul 9, 2007
    I have just downloaded spywarebot today, and cleaned up as instructed. After doing so, i could no longer connect to INTERNET EXPLORER AND OUTLOOK EXPRESS, however i am sure this is not a connection broadband problem as i am on a different pc which is connected through the same broadband "hub" and this one is working well. So therefore i am sure that the spywarebot has caused these problems. Also my display and start menu has changed in appearence.
    Everything is a complete mess.
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Jul 1, 2003
    First Name:
    Hi, beaneo14 :)


    Please run Spywarebot once again, but this time restore all quarantined items. Restart the computer and attempt a connection.

    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
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