1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Spywarebot nightmare:please help

Discussion in 'Virus & Other Malware Removal' started by beaneo14, Jul 9, 2007.

Thread Status:
Not open for further replies.
  1. beaneo14

    beaneo14 Thread Starter

    Joined:
    Jul 9, 2007
    Messages:
    2
    I have just downloaded spywarebot today, and cleaned up as instructed. After doing so, i could no longer connect to INTERNET EXPLORER AND OUTLOOK EXPRESS, however i am sure this is not a connection broadband problem as i am on a different pc which is connected through the same broadband "hub" and this one is working well. So therefore i am sure that the spywarebot has caused these problems. Also my display and start menu has changed in appearence.
    Everything is a complete mess.
    PLEASE HELP
    tks
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, beaneo14 :)

    Welcome.

    Please run Spywarebot once again, but this time restore all quarantined items. Restart the computer and attempt a connection.

    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/593709

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice