1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

sspMydoom.cih on our XP Pro, how do we get it off?

Discussion in 'Virus & Other Malware Removal' started by SimHouse, Feb 16, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    There are several other people posting that they have the mydoom on their computers and it has hijacked their Internet Explorer just like ours AND putting links on the web sites they visit for advertising AND pop ups appear that are nasty but I haven't seen where it says step by step how to get it off. We have downloaded Spybot and Adaware and Zone Alarm Pro but they have not removed it. What do we do and can someone get our personal and cc info off our comptuter because this spyware is on it? I am afraid to go on the internet until we get this fixed. We do on line purchasing and banking and we are not now! How bad is this and what do we do to get it fixed? Please, please, someone help us! Thanks :(
     
  2. jd_957

    jd_957 Banned

    Joined:
    Dec 30, 2004
    Messages:
    1,099
    you have to go on line for this one. download HJT , follow the directions. DO NOT DELETE anything yet. post a copy here. and we will help you clean it up.

    http://www.tomcoyote.org/hjt/

    you may want to check some links here. this is a tip sheet for various security issues that you could use to protect your computer.

    http://forums.techguy.org/t110854.html
     
  3. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Here is the log. Is this where I should post it?

    Logfile of HijackThis v1.99.1
    Scan saved at 10:36:10 PM, on 2/18/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\PDesk\PDesk.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\essspk.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    E:\qttask.exe
    C:\WINDOWS\system32\msls32.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\WINDOWS\System32\ctfmon.exe
    E:\Program Files\AIM95\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\wmconnect\wwm.exe
    C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
    E:\Program Files\Palm\tstool.exe
    C:\WINDOWS\Screen Scapes Task.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\mgabg.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\atlul.exe
    C:\WINDOWS\System32\MsgSys.EXE
    C:\Program Files\WebSiteViewer\125439.dlr
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Qualcomm\Eudora\Eudora.exe
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\Tony\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {0B3798A2-69E9-E91E-D230-89C13C63C169} - C:\WINDOWS\system32\mfcbt32.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\System32\PDesk\PDesk.exe /Autolaunch
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [Nero DriveSpeed] C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [QuickTime Task] "E:\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [msls32.exe] C:\WINDOWS\system32\msls32.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0\Jiti\Real9_codec_upd.exe restart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - Startup: Screen Scapes Task.lnk = C:\WINDOWS\Screen Scapes Task.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: HotSync Manager.lnk = E:\Hotsync.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Sony PDA USB Switcher.lnk = E:\USBSwt.exe
    O4 - Global Startup: TrueSync Launcher.lnk = E:\Program Files\Palm\tstool.exe
    O4 - Global Startup: Wal-Mart Connect Tray Icon.lnk = C:\Program Files\wmconnect\wmtray.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://go2net.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {B971FBC6-C8FB-41A6-AAF1-37A1659A1843} (ShastaHelper Class) - http://signup.dignitynet.com/dignitynet/gearbox/gbhelper.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A537D1C3-45AA-468E-9236-7C4718304805}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\System32\mgabg.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - Unknown owner - C:\WINDOWS\system32\pctspk.exe
    O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\atlul.exe
     
  4. jd_957

    jd_957 Banned

    Joined:
    Dec 30, 2004
    Messages:
    1,099
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,034
    Please post another Hijack This log and then I will post removal instructions. I'm asking this because if you've rebooted the files will have changed. Once you post the log, it's important that you do not reboot your computer until instructed to do so.

    Please continue replying to this thread until this problem is resolved. I've closed the other one I split off for you from someone else's thread.

    :)
     
  6. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Oh dear, we have had to re boot several times because it keeps freezing up. What do we do now? Thanks
     
  7. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Logfile of HijackThis v1.99.1
    Scan saved at 8:54:41 AM, on 2/21/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\PDesk\PDesk.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\essspk.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    E:\qttask.exe
    C:\WINDOWS\system32\msls32.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\WINDOWS\System32\ctfmon.exe
    E:\Program Files\AIM95\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    E:\Program Files\Palm\tstool.exe
    C:\WINDOWS\Screen Scapes Task.exe
    C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\mgabg.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\atlul.exe
    C:\WINDOWS\System32\MsgSys.EXE
    C:\Program Files\wmconnect\wwm.exe
    C:\Program Files\Qualcomm\Eudora\Eudora.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\Tony\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {0B3798A2-69E9-E91E-D230-89C13C63C169} - C:\WINDOWS\system32\mfcbt32.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\System32\PDesk\PDesk.exe /Autolaunch
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [Nero DriveSpeed] C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [QuickTime Task] "E:\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [msls32.exe] C:\WINDOWS\system32\msls32.exe
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0\Jiti\Real9_codec_upd.exe restart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - Startup: Screen Scapes Task.lnk = C:\WINDOWS\Screen Scapes Task.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: HotSync Manager.lnk = E:\Hotsync.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Sony PDA USB Switcher.lnk = E:\USBSwt.exe
    O4 - Global Startup: TrueSync Launcher.lnk = E:\Program Files\Palm\tstool.exe
    O4 - Global Startup: Wal-Mart Connect Tray Icon.lnk = C:\Program Files\wmconnect\wmtray.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://go2net.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {B971FBC6-C8FB-41A6-AAF1-37A1659A1843} (ShastaHelper Class) - http://signup.dignitynet.com/dignitynet/gearbox/gbhelper.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A537D1C3-45AA-468E-9236-7C4718304805}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\System32\mgabg.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - Unknown owner - C:\WINDOWS\system32\pctspk.exe
    O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\atlul.exe
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,034
    We'll try and go with this then since it hasn't changed.

    Go to Control Panel - Add/Remove programs and remove:

    Viewpoint

    First click: http://forums.techguy.org/attachment.php?attachmentid=44318

    to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
    ___________________________________________________________________________

    Click http://www.intermute.com/spysubtract/cwshredder_download.html to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

    ____________________________________________________________________

    Click: http://www.downloads.subratam.org/AboutBuster.zip to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
    _____________________________________________________________________

    Now go ahead and set your computer to show hidden files like so:

    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    ______________________________________________________________________

    Sign off the Internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
    ______________________________________________________________________


    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find Workstation NetLogon Service.
    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

    Repeat the steps in the previous paragaph for this service as well: ZESOFT

    ______________________________________________________________________

    Restart to safe mode.

    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

    Perform the following steps in safe mode:
    ____________________________________________________________________

    Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have its contents added to the registry.
    ____________________________________________________________________

    Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

    Put a check by these entries in Hijack This and click the "Fix Checked" button:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\knmxw.dll/sp.html#28129

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {0B3798A2-69E9-E91E-D230-89C13C63C169} –
    C:\WINDOWS\system32\mfcbt32.dll

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe

    O4 - HKLM\..\Run: [msls32.exe] C:\WINDOWS\system32\msls32.exe

    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe

    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)

    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/mini...ransporter.cab?

    O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)

    O23 - Service: Workstation NetLogon Service ( %AFå ¤À¨) - Unknown owner


    Find and delete these files/folders (you may not find them all):

    C:\WINDOWS\knmxw.dll - file
    C:\WINDOWS\system32\mfcbt32.dll - file
    C:\Program Files\Viewpoint - folder
    C:\WINDOWS\system32\msls32.exe - file
    C:\WINDOWS\System32\tibs5.exe - file
    C:\WINDOWS\zeta.exe - file
    C:\WINDOWS\system32\atlul.exe - file

    In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    ________________________________________________________________________

    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
    _______________________________________________________________________

    Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do its thing.
    _______________________________________________________________________

    Boot back into Windows now.

    Turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.
    Restart your computer.

    Go to: http://housecall.trendmicro.com/ and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.


    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from: http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file. Go to: http://www.spywareinfo.com/~merijn/winfiles.html and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.

    Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

    control.exe may have been deleted.
    See if control.exe is present in C:\windows\system32

    If control.exe isn't there, go to: http://www.richardthelionhearted.com/~merijn/winfiles.html#control, and download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! Reset your ActiveX security settings like so... Go to Internet Options > Security > Internet, press 'default level', then OK.
    Now press "Custom Level."
    In the ActiveX section, set the first two options (Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

    Reboot and post another Hijack This log please.
     
  9. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Hi, We very carefully began following the steps that you said but when we got to running cwshredder we could not find it. We were sure we had saved it to the desktop but it just wasn't there. We clicked on cwservice thinking that was it and it ran again but that wasn't it were sure. Anyway, in order to go back and get cwshredder we have to go back on line, which is what we have done. We just continued as if we had run the cwshredder. However, in order to go back to get the cwshredder we have to open IExplorer and we think that will unleash everything all over again. What do we do now? Do we have to go get it and start all over again? :( We have Walmart Connect but it can't get to the address you gave us because you didn't write it all out we were supposed to just click on it and go there and if we do that I.Explorer will open. Thanks...stuck for now...
     
  10. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Logfile of HijackThis v1.99.1
    Scan saved at 7:16:53 PM, on 2/22/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\mgabg.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsgSys.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\PDesk\PDesk.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\essspk.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    E:\qttask.exe
    C:\WINDOWS\System32\ctfmon.exe
    E:\Program Files\AIM95\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    E:\Program Files\Palm\tstool.exe
    C:\WINDOWS\Screen Scapes Task.exe
    C:\Program Files\wmconnect\wwm.exe
    C:\Program Files\Qualcomm\Eudora\Eudora.exe
    E:\Program Files\Hijackthis\HijackThis.exe

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\System32\PDesk\PDesk.exe /Autolaunch
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [Nero DriveSpeed] C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [QuickTime Task] "E:\qttask.exe" -atboottime
    O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0\Jiti\Real9_codec_upd.exe restart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - Startup: Screen Scapes Task.lnk = C:\WINDOWS\Screen Scapes Task.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: HotSync Manager.lnk = E:\Hotsync.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Sony PDA USB Switcher.lnk = E:\USBSwt.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O4 - Global Startup: TrueSync Launcher.lnk = E:\Program Files\Palm\tstool.exe
    O4 - Global Startup: Wal-Mart Connect Tray Icon.lnk = C:\Program Files\wmconnect\wmtray.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://go2net.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {B971FBC6-C8FB-41A6-AAF1-37A1659A1843} (ShastaHelper Class) - http://signup.dignitynet.com/dignitynet/gearbox/gbhelper.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A537D1C3-45AA-468E-9236-7C4718304805}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\System32\mgabg.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - Unknown owner - C:\WINDOWS\system32\pctspk.exe
     
  11. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    So, now what do you suggest we put on our computer so that this doesn't happen again? Thanks
     
  12. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,034
    To remove those entries in the trusted zone, download http://www.mvps.org/winhelp2002/DelDomains.inf , rightclick and choose install.

    Post one more log to be sure those entries have been removed.

    I will make some recommendations for you in my next post once we see that everything is clean.
     
  13. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    I don't understand what to do with this download? When I tell it to open it just gives me a notepad read out that says right click and choose install but there is no install to choose from? What am I doing wrong? Thanks
     
  14. SimHouse

    SimHouse Thread Starter

    Joined:
    Feb 16, 2005
    Messages:
    19
    Logfile of HijackThis v1.99.1
    Scan saved at 7:45:56 PM, on 2/22/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\mgabg.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsgSys.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\PDesk\PDesk.exe
    C:\Program Files\NavNT\vptray.exe
    C:\WINDOWS\essspk.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    E:\qttask.exe
    C:\WINDOWS\System32\ctfmon.exe
    E:\Program Files\AIM95\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    E:\Program Files\Palm\tstool.exe
    C:\WINDOWS\Screen Scapes Task.exe
    C:\Program Files\wmconnect\wwm.exe
    C:\Program Files\Qualcomm\Eudora\Eudora.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    E:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ev1.net/
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Matrox Powerdesk] C:\WINDOWS\System32\PDesk\PDesk.exe /Autolaunch
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [Nero DriveSpeed] C:\PROGRA~1\Ahead\NEROTO~1\DRIVES~1.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [QuickTime Task] "E:\qttask.exe" -atboottime
    O4 - HKLM\..\RunOnce: [RealPlayer_update] C:\Program Files\America Online 9.0\Jiti\Real9_codec_upd.exe restart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - Startup: Screen Scapes Task.lnk = C:\WINDOWS\Screen Scapes Task.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: HotSync Manager.lnk = E:\Hotsync.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Sony PDA USB Switcher.lnk = E:\USBSwt.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O4 - Global Startup: TrueSync Launcher.lnk = E:\Program Files\Palm\tstool.exe
    O4 - Global Startup: Wal-Mart Connect Tray Icon.lnk = C:\Program Files\wmconnect\wmtray.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://go2net.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {B971FBC6-C8FB-41A6-AAF1-37A1659A1843} (ShastaHelper Class) - http://signup.dignitynet.com/dignitynet/gearbox/gbhelper.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A537D1C3-45AA-468E-9236-7C4718304805}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\Program Files\Common Files\AOL\AOL Spyware Protection\\aolserv.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
    O23 - Service: MGABGEXE - Matrox Graphics Inc. - C:\WINDOWS\System32\mgabg.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - Unknown owner - C:\WINDOWS\system32\pctspk.exe
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,034
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/331522

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice