1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

sspMydoom.cih

Discussion in 'Virus & Other Malware Removal' started by lizagreen, Feb 5, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Hi Crushbone:

    I have the same problem as cris61 and followed the steps up to and including running HijackThis. Here is the log file - hope you can help.

    Logfile of HijackThis v1.99.0
    Scan saved at 9:04:02 PM, on 05/02/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
    C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe
    C:\WINDOWS\system32\sdkur.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\system32\mseq32.exe
    C:\WINDOWS\System32\wscript.exe
    C:\WINDOWS\System32\cmd.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Documents and Settings\Ron\Desktop\HijackThis199Final[www.click-now.net]\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {E2D55238-7996-454E-F46E-882598D7B86A} - C:\WINDOWS\system32\crzy.dll
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [winconf] ago31.exe
    O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPIJetSend] C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe
    O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
    O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129
    O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe
    O4 - HKLM\..\RunServices: [winconf] ago31.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O15 - Trusted IP range: 206.161.124.130 (HKLM)
    O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\mseq32.exe
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Hi lizagreen, and welcome. You can't tag onto an existing Hijack This thread and receive good help. All logs are different and need to be dealt with differently.

    I've split you into your own thread for better assistance.
     
  3. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi lizagreen

    Welcome to TSG! :)

    First Click here to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
    ___________________________________________________________________________

    Click here to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

    ____________________________________________________________________

    Click here to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
    _____________________________________________________________________

    Now go ahead and set your computer to show hidden files like so:

    Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
    Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

    Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"
    ______________________________________________________________________

    Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
    ______________________________________________________________________


    Click Start > Run > and type in:

    services.msc

    Click OK.

    In the services window find Network Security Service (NSS).
    Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.
    ______________________________________________________________________

    Restart to safe mode.

    How to start your computer in safe mode


    Perform the following steps in safe mode:

    ____________________________________________________________________


    Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.
    ____________________________________________________________________

    Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

    Put a check by these entries in Hijack This and click the "Fix Checked" button:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129

    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {E2D55238-7996-454E-F46E-882598D7B86A} - C:\WINDOWS\system32\crzy.dll

    O4 - HKLM\..\Run: [winconf] ago31.exe

    O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe

    O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129

    O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe

    O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe

    O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129

    O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129

    O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129

    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe

    O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe

    O4 - HKLM\..\RunServices: [winconf] ago31.exe

    Find and delete these files:

    C:\WINDOWS\system32\ago31.exe
    C:\WINDOWS\system32\spoolsrv32.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\WINDOWS\system32\sdkur.exe
    C:\WINDOWS\system32\mseq32.exe

    Delete this folder:

    C:\Program Files\AdStatus Service

    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Ron (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    ________________________________________________________________________

    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
    _______________________________________________________________________

    Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.
    _______________________________________________________________________

    Boot back into Windows now.


    Download DelDomains.inf from here:

    http://www.mvps.org/winhelp2002/DelDomains.inf

    Rightclick DelDomains.inf and choose install.


    Turn off System Restore:

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.
    Restart your computer.



    Go here and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.



    This hijacker is known to alter or delete certain files so check this out please:

    Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file.
    Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.
    Find shell.dll and right click on it. Choose Copy from the menu.
    Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.


    control.exe may have been deleted.
    See if control.exe is present in C:\windows\system32

    If control.exe isn't there, go here, and download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here.



    When you are sure you are clean turn System Restore back on and create a restore point.

    To create a restore point:

    Single-click Start and point to All Programs.
    Mouse over Accessories, then System Tools, and select System Restore.
    In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
    Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.
     
  4. crushbone

    crushbone

    Joined:
    Aug 5, 2004
    Messages:
    1,137
    Hello lizagreen and Welcome to TSG! :D

    Post a fresh HijackThis log back on this thread after following ALL of what flrman1 has instructed! (y)
     
  5. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Hi Guys - Thanks for informing me of the correct way to post. Please accept my apologies.

    Before proceeding with flrman1's steps, I need a question answered. Currently I have system restore turned off. Should I turn it on and then proceed with his advice, or just leave it off?

    Also in case you need to know, I do not have SP2 installed on my computer. I previously had downloaded it, but had more problems after doing so, so i uninstalled it month ago. Thanks.
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    You can leave System Restore off.
     
  7. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Hello Again:

    Followed flrman1's instructions this morning and attached is the Hijackthis logfile.
    I have a few questions that may or may not be pertinent to this problem.

    1. Regarding the Hijack entries that were to be checked off, I had 7, R1 entries and only checked off the 6 that were indicated by yourself. I did not have the R3-Default URLSearchHook. For the list of files I was told to delete from C:\WINDOWS\system32, I could not find: ago31.exe nor could I find:spoolsrv32.exe

    2. DelDomains recommends that MS Java VM be removed. Under Internet Options - Security - Internet(Globe), Microsoft VM is checked off as "disable Java". Is this good enough or should I still remove MS Java VM?

    3. Also under Internet Options - Security - I was able to change ActiveX security settings as recommended, but I was not able to customize Trusted Sites - the button to click was not highlighted to allow me to click it and customize as recommended. Is this normal? I do not have any trusted sites listed here.

    4. Prior to this problem I did not have a firewall or a router, just Norton AV. I do not have Windows XP SP2 installed, which I understand comes with a firewall. Since this problem, I have downloaded ZoneAlarm. Will this be a good enough firewall, or is there a better one? What about Norton firewall or TrendMicro Firewall. It it necessary to have a firewall or a router?

    I have not turned on system restore yet as I am awaiting further instructions from you regarding the HijackThis log. Thank you for your time and help.

    Lizagreen

    Logfile of HijackThis v1.99.0
    Scan saved at 8:24:49 AM, on 09/02/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Documents and Settings\Ron\Desktop\HijackThis199Final[www.click-now.net]\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {D050E6CE-E315-8255-E932-EE88CA55D832} - C:\WINDOWS\system32\ipnj32.dll
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [winconf] ago31.exe
    O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPIJetSend] C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe
    O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
    O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129
    O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
    O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe
    O4 - HKLM\..\RunServices: [winconf] ago31.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)
    O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  8. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,336
    First Name:
    Derek
    Read all these instructions carefully, Print them out and download all the things mentioned before starting

    First
    Click here to download AboutBuster created by Rubber Ducky.

    Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.

    Download and install AdAware SE from http://www.lavasoft.de/support/download if you haven't already got it. If you have it, then make sure it is updated and configured as described later in the post

    Download pocket killbox from Download pocket killbox from http://www.thespykiller.co.uk/files/killbox.exe & put it on the desktop where you can find it easily


    Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

    Now boot into safe mode

    How to start your computer in safe mode

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iadsl.dll/sp.html#28129
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iadsl.dll/sp.html#28129

    O2 - BHO: (no name) - {D050E6CE-E315-8255-E932-EE88CA55D832} - C:\WINDOWS\system32\ipnj32.dll

    O4 - HKLM\..\Run: [winconf] ago31.exe
    O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe

    O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe
    O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
    O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129
    O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
    O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
    O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
    O4 - HKLM\..\Run: [4.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
    O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe
    O4 - HKLM\..\RunServices: [winconf] ago31.exe

    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.awmdabest.com
    O15 - Trusted Zone: *.blazefind.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.frame.crazywinnings.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: *.slotch.com
    O15 - Trusted Zone: *.static.topconverting.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.awmdabest.com (HKLM)
    O15 - Trusted Zone: *.blazefind.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted Zone: *.slotch.com (HKLM)
    O15 - Trusted Zone: *.static.topconverting.com (HKLM)
    O15 - Trusted Zone: *.xxxtoolbar.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.124.130 (HKLM)


    now run killbox and paste the first one of these lines into the box, select standard file delete then press the red X button,say yes to the prompt then repeat with each line in turn, if it says file missing then don't worry, if it says unable to delete then make a note of the files and report back at the end

    C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe
    C:\WINDOWS\System32\tibs5.exe
    C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe
    C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe
    C:\Program Files\AdStatus Service\AdStatServ.exe
    C:\WINDOWS\system32\sdkur.exe
    C:\WINDOWS\system32\ipnj32.dll
    C:\WINDOWS\iadsl.dll
    C:\WINDOWS\system32\ago31.exe
    C:\WINDOWS\system32\spoolsrv32.exe

    then on the killbox top bar press tools/delete temp files and say yes to the prompt



    Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.

    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"


    Then delete this folder
    C:\Program Files\AdStatus Service\

    then go to C:\windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that and then do the same for C:\temp

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least SE1R26 25.01.2005 or a higher number/later date

    Set up the Configurations as follows:

    General Button
    Safety:
    Check (Green) all three.

    Click on "Proceed"

    Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

    Click on "Scan Now"

    Run the scanner using the Full Scan (Perform full system scan) mode.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    NOW REBOOT

    Run an online antivirus check from
    http://housecall.trendmicro.com/

    Make sure autoclean is ticked

    reboot again

    These hijackers are known to alter or delete certain files so check this out please:

    Download the Hoster from here . UnZip the file and run hoster then press "Restore Original Hosts" and press "OK". Exit Program.

    If you have Spybot S&D installed you will also need to replace one file.
    Go here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Check in the System32 folder to be sure you have a file named Shell.dll. If you do not have one, go to System32\dllcache
    Find shell.dll and right click on it. Choose Copy from the menu.
    Open System32 and right click on an empty space in the window. Choose Paste from the menu.


    control.exe may have been deleted.
    See if control.exe is present in C:\windows\system32

    If control.exe isn't there, go here, and download control.exe per the instructions at the site.

    IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended by opening IE/tools/options/security and press internet zone, then press default settings and OK


    then post a new HJT log please
     
  9. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Hello dvk01 - Derek:

    I have not yet followed your advice, as I have noticed a couple of things and came back here to mention them. I went back to trendmicro to run a scan again and it mentioned that as I have Active x disabled, page might not appear correctly, then it does not show me the scan button. Also, when I go to yahoo to check my mail, it says I need to have Java script enabled to use new design(same design as previously), and it asks me do I want to enable Javascript or view in old design?

    I am really a newbie newbie, and do not understand anything about ActiveX controls or Javascript or script blocking. I assume I am to leave Javascript disabled as recommended in previous help regarding resetting active x security settings in IE?
    Lizagreen
     
  10. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,336
    First Name:
    Derek
    No

    In my view you need javascript enabled to use most web sites

    the previous advice about setting ie controls was much too restrictive and doesn't work for most people

    use this instead
    Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended by opening IE/tools/options/security and press internet zone, then press default settings and OK
     
  11. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Tonight I followed Derek's advice - my question before I post new HJT log - 1. In the in the beginning of his instructions, I ran HJT in safe mode, saved log, then finished off his recommendations. Now,do I go back into safe mode, run ANOTHER HJT to get a more updated log, or post the one that was run earlier in his recommendations?
    2. Also, before his recommendations that came above running ADAWARE, he mentioned to go to C:\windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that (which I did) and he also said to do the same for C:\ temp (which I did NOT do as there were files in there that looked like they should be kept - Adobe specifically) Should I go back and delete as mentioned or is this okay to leave?

    Lizagreen
     
  12. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,336
    First Name:
    Derek
    Boot into normal mode and take a new hjt scan and post that log

    all temp folders are what they say TEMPORARY folders

    Absolutely NOTHING inside any of them is wanted or needed

    alll the adobe stuff will be the files that were unpacked or downlaoded in an update and put there while they were being installed

    it is perfectly safe to empty all TEMP folders
     
  13. lizagreen

    lizagreen Thread Starter

    Joined:
    Feb 5, 2005
    Messages:
    11
    Derek:

    This morning, I went back and deleted contents of C:\temp folder, then I rebooted in safe mode and ran fresh HJT scan. Results are below. Thank you for the help.

    Lizagreen


    Logfile of HijackThis v1.99.0
    Scan saved at 9:07:33 AM, on 10/02/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Documents and Settings\Ron\Desktop\HijackThis199Final[www.click-now.net]\hijackthis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPIJetSend] C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
    O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
    O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
     
  14. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    ok oops
     
  15. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,336
    First Name:
    Derek
    Turn off system restore by following instructions here
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039
    That will purge the restore folder and clear any malware that has been put in there. Then reboot & then re-enable sytem restore & create a new restore point.

    go here http://forums.techguy.org/t208517/s.html for info on how to tighten your security settings and how to help prevent future attacks.

    and pay an URGENT visit to windows update & get the bunch of this weeks updates that are alleged to plug the security holes that let these pests on in the first place
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/327272

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice