Hi Crushbone:
I have the same problem as cris61 and followed the steps up to and including running HijackThis. Here is the log file - hope you can help.
Logfile of HijackThis v1.99.0
Scan saved at 9:04:02 PM, on 05/02/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe
C:\WINDOWS\system32\sdkur.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\system32\mseq32.exe
C:\WINDOWS\System32\wscript.exe
C:\WINDOWS\System32\cmd.exe
C:\WINDOWS\System32\tibs5.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Ron\Desktop\HijackThis199Final[www.click-now.net]\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E2D55238-7996-454E-F46E-882598D7B86A} - C:\WINDOWS\system32\crzy.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [winconf] ago31.exe
O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPIJetSend] C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129
O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe
O4 - HKLM\..\RunServices: [winconf] ago31.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\mseq32.exe
I have the same problem as cris61 and followed the steps up to and including running HijackThis. Here is the log file - hope you can help.
Logfile of HijackThis v1.99.0
Scan saved at 9:04:02 PM, on 05/02/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe
C:\WINDOWS\system32\sdkur.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\system32\mseq32.exe
C:\WINDOWS\System32\wscript.exe
C:\WINDOWS\System32\cmd.exe
C:\WINDOWS\System32\tibs5.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Ron\Desktop\HijackThis199Final[www.click-now.net]\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xifhf.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E2D55238-7996-454E-F46E-882598D7B86A} - C:\WINDOWS\system32\crzy.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [winconf] ago31.exe
O4 - HKLM\..\Run: [MS Security Hotfix] spoolsrv32.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPIJetSend] C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_JetSend.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [C.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
O4 - HKLM\..\Run: [sdkur.exe] C:\WINDOWS\system32\sdkur.exe
O4 - HKLM\..\Run: [AdStatus Service] C:\Program Files\AdStatus Service\AdStatServ.exe
O4 - HKLM\..\Run: [8.tmp.exe] C:\DOCUME~1\Marg\LOCALS~1\Temp\8.tmp.exe 0 28129
O4 - HKLM\..\Run: [C.tmp.exe] C:\DOCUME~1\Ron\LOCALS~1\Temp\C.tmp.exe 0 28129
O4 - HKLM\..\Run: [4.tmp] C:\DOCUME~1\Ron\LOCALS~1\Temp\4.tmp.exe 0 28129
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\RunServices: [MS Security Hotfix] spoolsrv32.exe
O4 - HKLM\..\RunServices: [winconf] ago31.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O15 - Trusted IP range: 206.161.124.130 (HKLM)
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\system32\mseq32.exe