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Sssslllloooowwww internet

Discussion in 'Virus & Other Malware Removal' started by skccjohnson, Jan 6, 2013.

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  1. skccjohnson

    skccjohnson Thread Starter

    Joined:
    Jan 6, 2013
    Messages:
    4
    Hi from Keller, TX,

    Admitting that I am not equipped to address my computer problems, I come to this forum for help. I have an HP, model s5-1126 using Windows 7 Home Premium. I bought the machine right at a year ago and it performed flawlessly for several months. A few months ago, however, the internet became so slow I nearly gave up on this machine and trashed it. One reason was that I won an iPad at a convention which satisfies my need for surfing and sending emails.

    Fast forward to today and I need this machine to operate properly so I can do some research on an upcoming motorcycle ride. I need to look at campsites/hotels/equipment/etc. Thus, I am here seeking your expertise.

    A few months ago, the internet became excruciatingly slow. To the point that searches would time out and Window would pop up telling me the websites are not responding.

    Working on the C: drive seems to be at normal speed. I've been tempted to take the machine into a shop for evaluation, but it hardly seems worth it. Instead of dropping a couple hundred dollars (or more) into it, I would be better off trashing it and picking up a new CPU.

    Here are the files you wanted me to post. I hope you find them helpful.

    I will check back in daily to see if anyone has any tips/suggestions. Thank you in advance for all your help.

    Kind regards, Scott (skccjohnson)

    Here are the files you wanted me to copy:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:41:59 PM, on 1/6/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16447)
    Boot mode: Normal
    Running processes:
    C:\Program Files (x86)\Bsecure\BSecAMX.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\scott\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\02TE7HZX\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK/1
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120629175909.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -update activex
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Broken Internet access because of LSP provider '%programfiles%\bsecure\inetctrl57.dll' missing
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
    O16 - DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} (Cisco SSL VPN Relay Loader) - https://am.cmc.com/+CSCOL+/csvrloader32.cab
    O16 - DPF: {FDEC6ADD-C88F-4F17-96A9-45B86A7B4BFD} (Cisco SSL VPN Relay Monitor Control) - https://am.cmc.com/+CSCOL+/csvrmon32.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O23 - Service: McAfee Application Installer Cleanup (0168281357503636) (0168281357503636mcinstcleanup) - Unknown owner - C:\Windows\TEMP\016828~1.EXE (file missing)
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CloudCare (Bsecure) - Bsecure Technologies, Inc. - C:\Program Files (x86)\Bsecure\InetCtrl.exe
    O23 - Service: CloudCare AntiVirus (BsecureAV) - Bsecure Technologies, Inc. - C:\Program Files (x86)\Bsecure\BsecAV.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    --
    End of file - 13307 bytes

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16447
    Run by scott at 14:44:00 on 2013-01-06
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3571.2327 [GMT -6:00]
    .
    AV: CloudCare *Disabled/Updated* {BABEE769-087B-572E-AD62-21FF46C86F61}
    AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
    SP: CloudCare AntiSpyware *Disabled/Updated* {01DF068D-2E41-58A0-97D2-1A8D3D4F25DC}
    FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Bsecure\InetCtrl.exe
    C:\Program Files (x86)\Bsecure\BsecAV.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Windows\system32\mfevtps.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\system32\rundll32.exe
    C:\Windows\SysWOW64\rundll32.exe
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
    C:\Program Files (x86)\Bsecure\BSecAMX.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\McAfee\MAT\McPvTray.exe
    C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    mWinlogon: Userinit = userinit.exe
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120629175909.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
    TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -update activex
    mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    mRun: [Garmin Lifetime Updater] C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
    mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
    IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
    IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    LSP: %ProgramFiles%\Bsecure\InetCtrl57.dll
    DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
    DPF: {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} - hxxps://am.cmc.com/+CSCOL+/csvrloader32.cab
    DPF: {FDEC6ADD-C88F-4F17-96A9-45B86A7B4BFD} - hxxps://am.cmc.com/+CSCOL+/csvrmon32.cab
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{414E3EB1-8BB4-4344-92CB-865865046286} : DHCPNameServer = 192.168.1.254
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
    Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120629175909.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
    x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
    x64-Run: [McPvTray_exe] "C:\Program Files\McAfee\MAT\McPvTray.exe"
    x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
    x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-10-7 78976]
    R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-10-7 38528]
    R3 BSecACFltr;BSecACFltr;C:\Windows\System32\drivers\BSecACFltr.sys [2012-3-11 22832]
    R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2012-5-10 65264]
    .
    =============== Created Last 30 ================
    .
    .
    ==================== Find3M ====================
    .
    2013-01-06 20:37:57 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-01-06 20:37:57 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    .
    ============= FINISH: 14:46:30.15 ===============

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/3/2012 3:32:40 AM
    System Uptime: 1/6/2013 2:13:57 PM (0 hours ago)
    .
    Motherboard: PEGATRON CORPORATION | | 2ACF
    Processor: AMD A4-3400 APU with Radeon(tm) HD Graphics | P0 | 2700/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 920 GiB total, 863.104 GiB free.
    D: is FIXED (NTFS) - 12 GiB total, 1.443 GiB free.
    E: is CDROM ()
    G: is Removable
    H: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    ==== Installed Programs ======================
    .
    802.11n Wireless LAN Card
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.3)
    AMD APP SDK Runtime
    AMD Media Foundation Decoders
    AMD VISION Engine Control Center
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ATI Catalyst Install Manager
    Bonjour
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    CloudCare
    D3DX10
    Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    EPSON NX410 Series Printer Uninstall
    EPSON Scan
    Garmin City Navigator North America NT 2009
    Garmin City Navigator North America NT 2011.40 Update
    Garmin Communicator Plugin
    Garmin Communicator Plugin x64
    Garmin Lifetime Updater
    Garmin USB Drivers
    Garmin WebUpdater
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hewlett-Packard ACLM.NET v1.1.1.0
    HP Auto
    HP Client Services
    HP Customer Experience Enhancements
    HP LinkUp
    HP Odometer
    HP Setup
    HP Setup Manager
    HP Support Assistant
    HP Support Information
    HP Update
    HP Vision Hardware Diagnostics
    iTunes
    Junk Mail filter update
    McAfee Total Protection
    Mesh Runtime
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Mathematics
    Microsoft Office 2010
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access database engine 2007 (English)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Click-to-Run 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office Office 64-bit Components 2010
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared 64-bit MUI (English) 2010
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Starter 2010 - English
    Microsoft Office Word MUI (English) 2010
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Streets & Trips 2010
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable Package
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft WSE 3.0 Runtime
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    OverDrive Media Console
    PlayReady PC Runtime amd64
    PlayReady PC Runtime x86
    Power2Go
    QuickTime
    Realtek High Definition Audio Driver
    Recovery Manager
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
    Security Update for Microsoft InfoPath 2010 (KB2553431) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
    Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
    Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
    TurboTax 2011
    TurboTax 2011 WinPerFedFormset
    TurboTax 2011 WinPerReleaseEngine
    TurboTax 2011 WinPerTaxSupport
    TurboTax 2011 wrapper
    TurboTax 2011 wtniper
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
    Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    .
    ==== End Of File ===========================

    GMER 2.0.18437 - http://www.gmer.net
    Rootkit scan 2013-01-06 14:51:24
    Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\00000064 Hitachi_ rev.JP4O 931.51GB
    Running: npdq7ci3.exe; Driver: C:\Users\scott\AppData\Local\Temp\fgtiypow.sys

    ---- Threads - GMER 2.0 ----
    Thread C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [1576:1604] 0000000077d13e45
    Thread C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [1576:1608] 0000000075e27587
    Thread C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [1576:1620] 0000000077d12e25
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1624] 00000000739e29e1
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1632] 0000000077d13e45
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1652] 0000000077d12e25
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1660] 00000000734aab60
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1664] 00000000734aac50
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1684] 00000000734a2aa0
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1688] 00000000734a2aa0
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1692] 0000000076c720f2
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1696] 000000007357184f
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1700] 000000007357184f
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:1732] 00000000739e29e1
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:3160] 00000000739e29e1
    Thread C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [1612:3224] 00000000739e29e1
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:1844] 0000000001302d10
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:1848] 0000000001302d10
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:1852] 0000000001302df0
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:1976] 00000000734aab60
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:1980] 00000000734aac50
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:2840] 0000000072fc2290
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:2844] 0000000072fc2290
    Thread C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676:2848] 0000000072fc2290
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1772] 0000000075e27587
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1788] 0000000077d12e25
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1816] 00000000734aab60
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1820] 00000000734aac50
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1840] 0000000000111070
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:1860] 0000000077d13e45
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:4356] 0000000075ecd864
    Thread C:\Program Files (x86)\Bsecure\BsecAV.exe [1748:3856] 0000000077d13e45
    Thread C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [1916:1960] 0000000077d12e25
    Thread C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [1916:1968] 0000000077d13e45
    Thread C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [1916:1972] 0000000075e27587
    Thread [1996:2016] 0000000077afaec0
    Thread [1996:2032] 000007fefef1a808
    Thread [1996:1036] 000007fef9f83dc4
    Thread [1996:1164] 000007fef9ea8180
    Thread [1996:2880] 000007fefef1a808
    Thread [1996:2884] 000007fefef1a808
    Thread [1996:2892] 000007fefef1a808
    Thread [1996:2904] 0000000062422808
    Thread [1996:2908] 0000000062422808
    Thread [1996:2912] 0000000062422808
    Thread [1996:2916] 0000000062422808
    Thread [1996:2920] 0000000062422808
    Thread [1996:2924] 000007fef8771f14
    Thread [1996:2936] 000007fef877414c
    Thread [1996:2944] 000007fef877414c
    Thread [1996:2952] 000007fef877414c
    Thread [1996:2956] 0000000077affbc0
    Thread [1996:2960] 000007fef877414c
    Thread [1996:2968] 0000000071447a80
    Thread [1996:2972] 0000000071448290
    Thread [1996:2976] 0000000071447e50
    Thread [1996:2984] 000000007144e6f0
    Thread [1996:3032] 0000000071248444
    Thread [1996:3036] 0000000071312724
    Thread [1996:3048] 0000000071248444
    Thread [1996:3052] 0000000071248444
    Thread [1996:3056] 000000007119c8c8
    Thread [1996:3228] 000007fef88ab520
    Thread [1996:3232] 000007fef88ab520
    Thread [1996:3264] 000007fef86fad80
    Thread [1996:3380] 000007fef88ab520
    Thread [1996:3384] 000007fef88ab520
    Thread [1996:3388] 000007fef88ab520
    Thread [1996:3392] 000007fef88ab520
    Thread [1996:3396] 000000007144e6f0
    Thread [1996:3420] 000007fefd0dc220
    Thread [1996:3424] 000007fefd0dc340
    Thread [1996:3432] 000007fefd0d3340
    Thread [1996:3436] 000007fefd0d3340
    Thread [1996:3492] 000007fef88b2c24
    Thread [1996:3496] 000007fefe326a40
    Thread [1996:3500] 000007fef88b2c24
    Thread [1996:3504] 000007fefd7bea40
    Thread [1996:3588] 0000000071248444
    Thread [1996:3648] 00000000703c1904
    Thread [1996:3416] 000007fefef1a808
    Thread [1996:4108] 000007fef627fbe4
    Thread [1996:4144] 000007fef628d968
    Thread [1996:4148] 000007fef627f518
    Thread [1996:4152] 000007fef627f588
    Thread [1996:4160] 000007fef628d968
    Thread [1996:4164] 000007fef628d968
    Thread [1996:4168] 000007fef628d968
    Thread [1996:4172] 000007fef628d968
    Thread [1996:3364] 000007fefef1a808
    Thread [1996:1628] 000007fee9f5b800
    Thread [1996:3300] 000007fee9f5b800
    Thread [1996:908] 000007fee9f5b800
    Thread [1996:3452] 000007fefef1a808
    Thread [1996:5600] 000007fee753e414
    Thread [1996:4424] 000000007144e6f0
    Thread [1996:5480] 000007fee753e414
    Thread [1996:5424] 000007fee753e414
    Thread [1996:5760] 000007fee753e414
    Thread [1996:4432] 000007fee7128704
    Thread [1996:4224] 000007fefe880168
    Thread [1996:5864] 000007fefe880168
    Thread [1996:1220] 000007fee753e414
    Thread [1996:3176] 000007fee7128704
    Thread [1996:4768] 000007fee7128704
    Thread [1996:4200] 000007fee9e7775c
    Thread [1996:4660] 000007fee7275be4
    Thread [1996:4796] 000007fee7275be4
    Thread [1996:4816] 000000007144e6f0
    Thread [1996:1088] 000007fef9f83dc4
    Thread [1996:5952] 0000000077affbc0
    Thread [1996:3460] 0000000077affbc0
    Thread [1996:3924] 0000000077affbc0
    Thread [1996:4384] 0000000077affbc0
    Thread [1996:3752] 0000000077affbc0
    Thread [1996:3128] 000007fefe880168
    Thread [1996:5708] 000007fefe880168
    Thread C:\Windows\SysWOW64\rundll32.exe [1308:1992] 0000000077d12e25
    Thread C:\Windows\SysWOW64\rundll32.exe [1308:2292] 0000000077d13e45
    Thread C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2276:2304] 0000000077d13e45
    Thread C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2276:2308] 0000000075e27587
    Thread C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2276:2320] 0000000077d12e25
    ---- Processes - GMER 2.0 ----
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Bsecure\InetCtrl.exe [1676] 0000000000280000
    Library ? (*** suspicious ***) @ [1996] 000000013f2d0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [4612] 0000000076c90000
    ---- EOF - GMER 2.0 ----
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    uninstall cloudcare antivirus, which is clashing with your Mcafee total security suite
    in fact you will be better off uninstalling both of them, reboot & then use something more lightweight like Microsoft Security Essentials Antivirus
     
  3. skccjohnson

    skccjohnson Thread Starter

    Joined:
    Jan 6, 2013
    Messages:
    4
    Derek,

    Thanks for the suggestion. I will give that a shot when I get home. If that does the trick, I'm really glad it wasn't something more sinister.

    Kind regards, Scott
     
  4. skccjohnson

    skccjohnson Thread Starter

    Joined:
    Jan 6, 2013
    Messages:
    4
    Derek,

    You're a wizard! I uninstalled CloudCare and it's like a new machine. Thanks a ton for your help.

    Side note - I will keep McAfee for now. Paid good money for it and the machine seems to be performing well. If I start having the same problems again, uninstalling McAfee will be my first move.

    Thanks again, Scott
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,452
    First Name:
    Derek
    sometimes, it is better to uninstall & reinstall mcafee when you have removed another antivirus as it can get corrupted when the other one was installed
    If it is all working OK then that should be fine
     
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