You are not being specific enough. If you truely want a response from the dedicated volunteers at this site it is best to give all the information you can about your specific problem, otherwise it's possible you may be passed by. (Especcially if you are not on line at the moment.) Be a little more direct in your problem in this same thread and I am sure it will be looked at. Meanwhile here is a little bit to ponder:
Two often suggested programs to download and run first are:
SPYBOT
http://tomcoyote.com/SPYBOT/
ADAWARE
http://www.majorgeeks.com/download.php?det=506
It is a good idea to run these first to clean any spyware or malware.
Then download and run
http://tomcoyote.com/hjt/
Create a folder called HighjackThis and unzip the file there so you can always find it.
To use Hijack This, follow these steps:
1. First click on Scan
2. Once this has completed, click on Save Log.
3. A save dialogue will pop up, save the file to somewhere such
as your desktop.
4. Open the file by double clicking.
5. If this does not work, right click on the file and select Open With...
6. Once you have selected Open With..., select Notepad from the list.
7. Highlight the text and copy, then paste it to the board so that the experts may conclude what may be the problem.
Do not fix anything!! Let someone here that is good at reading the logs respond here.
Sorry if I was direct, but this is not a chat room. People will help if you provide information. IE: Operating system (Windows 98 SE etc.) Brand computer, RAM installed. By the way, welcome to TSG!