stand-by error message

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

rosmari

Thread Starter
Joined
Sep 7, 1999
Messages
487
I have WindowsXP.

When I'm done with my work, I like to put the computer on "stand-by" rather than turn it off altogether. However, I ALWAYS get the following message:

The device driver for the ?Standard 101/102 Key or Microsoft Natural PS/2 Keyboard? device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update the driver.

Frankly, I have no idea what this means.

Just clicking the OK at the end of the error message often works, but not always.

What can I do?
 
Joined
Aug 2, 2003
Messages
735
check for updated drivers.. but it is a microsoft product so it is probably added into service packs and such..

if not, look at the keyboard properties or power managment properties in the control panel.. there might be a setting that is messing with the standby..
 

rosmari

Thread Starter
Joined
Sep 7, 1999
Messages
487
I believe I have the latest MS service pack.
I looked at the keyboard properties and could see nothing that I would relate to the error message; and I looked at the Power Options "Hibernate", and that, too, looked innocent.

Any other ideas? Unfortunately Dell (which is my 3-month-old computer that is giving me the trouble) provides only 30 days of support...

Thanks ..
 

Triple6

Moderator
Joined
Dec 26, 2002
Messages
52,930
First Name
Rob
Try going into Control Panel -> System -> Hardware -> Device Manager and remove the Keyboard driver and reboot. Windows should redetect the keyboard and reinstall the drivers upon reboot.

Also since its a DELL, go to the DELL site and see if there is any new Keyboard Software available for your DELL.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top