Standby Mode Not Working

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Jack Young

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Joined
Jul 22, 2005
Messages
26
Since installing Windows XP SP2 (upgrade from SP1) I noticed that Standby does not function. When I manually go to Standby, or if my laptop tries to go into Standby as per the power management settings I have set, I get the following message: "Standby has been prevented by the Standard 101/102-Key or Microsoft Natural PS/2 Keyboard device driver. You may need to install an updated driver."

Any ideas on what I can try. I have tried uninstalling the keyboard in safe mode and rebooting to reinstall the keyboard drivers. I have also checked my BIOS settings, and tried resetting the power management settings. I have even updated my ATI video adapter drivers. I noticed the problem shortly after installing SP2. There are no updated drivers available from Gateway for the keyboard.

My system specs are:
Gateway 600 YG2 Notebook
Windows XP Pro SP2
Intel Pentium 4-M 2.2GHz
512 MB SDRAM
60GB 7200 RPM HDD
ATI Radeon 9000-M 64MB
ESS Allegro WDM
Combo CD/RW DVD
 
Joined
Jan 18, 2005
Messages
220
Try seeing if there is any processes for that under task manager and see if it is msconfig
 

Jack Young

Thread Starter
Joined
Jul 22, 2005
Messages
26
After talking to Gateway, they were no help, I got an idea.
I went to Google and copied and pasted an exact copy of the error message I received. Google took me to this site:
http://support.microsoft.com/?kbid=814149
After following the instructions and rebooting, my Standby works again!
 
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