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Start?/All Programs=Freezes

Discussion in 'Windows XP' started by PsykoAce, Jan 25, 2007.

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  1. PsykoAce

    PsykoAce Thread Starter

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    Hi,
    I have been having a problem and nothing seems to fix it.
    This is a little hard to explain, but here goes:
    When I uninstall something the folder is still in the All Programs Menu. It contains that generic type of icon that means the program is not there. If I attempt to click on these empty folders, the sound mutes and the computer freezes. This can also happen if I click something on the desk top a certain way (sort of too fast) but this is rare.
    Any help would be appreciated. Thank You
     
  2. grandma77

    grandma77

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    Have you tried right clicking the program title and deleting it? If you uninstalled it sometimes an empty folder is left. Deleting it manually gets rid of it so it doesn't appear as if a program is there.
     
  3. PsykoAce

    PsykoAce Thread Starter

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    Yes, I tried deleting it. That is when all this stuff goes wrong.
     
  4. grandma77

    grandma77

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    Have you tried deleting it through windows explorer?
     
  5. PsykoAce

    PsykoAce Thread Starter

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    no, where do i find "ALL FILES" in explorer?
    Thx
     
  6. grandma77

    grandma77

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    Go to Windows Explorer which is different than internet explorer. Click start. Then All Programs. Then Accessories. It should be in the list in there. Click it on.

    Then Click the + next to My Computer.
    Click the + next to Local Disk( Usually C).
    Then click the + next to Program files.
    If the programs you deleted are in there then delete them from there.
    Then see if they are out of your all program list.
    Hopefully they will be gone.
     
  7. grandma77

    grandma77

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    If that does not fix it go restore the computer back to the day before you deleted things and then remove what programs you don't want through the add/remove programs in the control panel.
     
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