start button search crashes explorer

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o0beanhead0o

Thread Starter
Joined
Feb 4, 2007
Messages
1
i am using windows xp with sp2 insatalled and all the curent updates. for some reason when ever i attempt to start search from the start button explorer hangs. when i open task manager it shows explorer is using up all of the cup time and the only thing i can do is end the task and restart.

Whenever i start a search from within a window it works perfectly.

can anyone help with this please
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,276
Hiya and welcome

You may have some things running that may be causing the hanging. go to http://www.thespykiller.co.uk/files/hijackthis_sfx.exe , and download 'Hijack This!'.
Doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.

Someone here will be happy to help you analyze the results.

Regards

eddie
 
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