1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

start button search crashes explorer

Discussion in 'Windows XP' started by o0beanhead0o, Feb 4, 2007.

Thread Status:
Not open for further replies.
  1. o0beanhead0o

    o0beanhead0o Thread Starter

    Feb 4, 2007
    i am using windows xp with sp2 insatalled and all the curent updates. for some reason when ever i attempt to start search from the start button explorer hangs. when i open task manager it shows explorer is using up all of the cup time and the only thing i can do is end the task and restart.

    Whenever i start a search from within a window it works perfectly.

    can anyone help with this please
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001
    Hiya and welcome

    You may have some things running that may be causing the hanging. go to http://www.thespykiller.co.uk/files/hijackthis_sfx.exe , and download 'Hijack This!'.
    Doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.

    Someone here will be happy to help you analyze the results.


As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/541253

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice