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Start Mnnu Problem

Discussion in 'Windows XP' started by Fosse, Jan 10, 2006.

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  1. Fosse

    Fosse Thread Starter

    Joined:
    Jan 10, 2006
    Messages:
    2
    I have two little Taskbar/start menu problems that are really bugging me.

    First, the right click menu won't open when I'm in the All Programs part of the Start Menu. Something seems to pop up for a split second which could be that menu, but it's too quick for me to know for sure and certainly too quick for me to use it. It's very obnoxious because I just want to be able to sort the stupid folder icons. None of the other right click menus pose problems.

    The second thing is that my Taskbar has started to sometimes add a button to the My Music folder over near the system tray. Every now and then it'll appear and I'll have to delete it again. If I don't bother to delete it sometimes a second one will appear right next to it.

    Thanks for any help.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi Fosse, Welcome to TSG!!

    Click here to download HJTsetup.exe
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. Fosse

    Fosse Thread Starter

    Joined:
    Jan 10, 2006
    Messages:
    2
    Done. Adaware and S&D produce nothing, by the by.

    Logfile of HijackThis v1.99.1
    Scan saved at 1:06:19 AM, on 1/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Stardock\SDMCP.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Motherboard Monitor 5\MBM5.EXE
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    O1 - Hosts: 64.24.234.120 swirve.com # Added by Utopia Angel
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [MBM 5] "C:\Program Files\Motherboard Monitor 5\MBM5.EXE"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Windows Update Service (wuamgrd) - Unknown owner - C:\WINDOWS\System32\wuamgrd.exe (file missing)
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    * Click Here and download Killbox and save it to your desktop.



    Reconfigure Windows XP to show hidden files:
    Open My Computer. Select the Tools menu and click Folder Options. Select the View Tab.
    Under the Hidden files and folders heading select "Show hidden files and folders".
    Uncheck the "Hide protected operating system files (recommended)" option.
    Uncheck the "Hide file extensions for known file types" option.
    Click Yes to confirm. Click OK.


    Now disconnect from the internet, turn off or disconnect your modem.


    Click Start - Run - and type in:

    services.msc

    Click OK.

    In the services window find: Windows Update Service

    Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

    Note: You may get an error here when trying to access the properties of the service. If you do get an error, just select the service and look there in the top left of the main service window and click "Stop" to stop the service. If that gives an error or it is already stopped, just skip this step and proceed with the rest.

    Run HJT again and put a check in the following:

    O23 - Service: Windows Update Service (wuamgrd) - Unknown owner - C:\WINDOWS\System32\wuamgrd.exe (file missing)

    Close all applications and browser windows before you click "fix checked".

    Close HJT.

    Double-click on Killbox.exe to run it. Now put a tick by Delete on
    Reboot. In the "Full Path of File to Delete" box, copy and paste the following line:

    C:\WINDOWS\System32\wuamgrd.exe

    Click on the button that has the red circle with the X in the middle after you enter the file.
    It will ask for confimation to delete the file on next reboot.
    Click Yes.
    It will then ask if you want to reboot now. Click Yes.

    Note: It is possible that Killbox will tell you the file does not
    exist. If that happens, just continue on.


    Reboot and post another log.
     
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