Start Page, / Internet Explorer problem (trojan?) Please Help

Hello,

I was wondering if someone could help. I've tried everything, and I'm still coming up short.

Just about a week ago, when I try to start Internet Explorer, my start page is changed to some pornagraphic page. When I go to Internet Options, I change my homepage to google or something, but it doesn't stay as that. The next time I start IE, it's back to that old page again. The name of the start page is: mkMSITStore:C:\spe\start.chm::/start.html
This startpage is pointing to a folder it automatically creates on my harddrive. If I delete the folder, I get the common IE error page that comes up when a site cannot load. Also, when I try to navigate on the internet, a site called heretofind.com intercepts everything and I am unable to use the internet. It will not allow navigation to any other pages. It pretends to be a helpful searchpage, but of course we know otherwise, and that it is something malicious.

Here is what I've tried to do to fix it. I of course ran McAfee, but that didn't do anything. So I ran AdAware, and it found a couple files in the registry that was probably causing the problem. When I delete the files, everything is fine, and IE works, but only temporarily. These files keep popping back, and the same problem starts all over again. I am able to find the files that are creating the problem, or at least I think are creating the problem, and when I delete them, everything works like normal, but only temporarily. I can't seem to understand why this problem keeps regenerating. And it seems to regenerate a few times a day.

Lastly, I have also tried a system restore, and tried to restore to a point before this problem has happened, and unfortunatley it has not worked.

I welcome anyone's suggestions or help.

Thank You

 

Download HijackThis from here. Make a new folder for the program and then open it, click Scan. When it finishes scanning, do no remove anything but instead save the log and copy and paste it here. Someone will then come along and further help you.

 

Logfile of HijackThis v1.98.2
Scan saved at 3:30:46 PM, on 9/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common files\updmgr\updmgr.exe
C:\windows\temp\adware\fsg_4104.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\PROGRA~1\Altnet\DOWNLO~1\adm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jason Schottlander\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4104.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: Microsoft® JavaScript® Console - {0817B59F-2AC9-46AC-91A5-8646967E1C04} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {0817B59F-2AC9-46AC-91A5-8646967E1C04} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {19C2DC7F-CD29-436D-90BF-C201633D3FA7} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {19C2DC7F-CD29-436D-90BF-C201633D3FA7} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {669F3944-1AAA-4A4B-9E3F-9FE0A6F2670F} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {669F3944-1AAA-4A4B-9E3F-9FE0A6F2670F} - (no file)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Microsoft® JavaScript® Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.upp2ono41xi9rman2.com/ff/inst.exe
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.imbum.com/Imbum_bw.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

 

Remove these entries in Hijackthis by checking them and clicking fix (make sure all other windows are closed). Also Make sure that you unzip the make a new folder for hijackthis and not run it from the temp directory. (right click and click save target as, and then make a new folder for hijackthis)
O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.upp2ono41xi9rman2.com/ff/inst.exe
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O9 - Extra button: Microsoft® JavaScript® Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: (no name) - {869EE607-5376-486d-8DAC-EDC8E239AD5F} - (no file) (HKCU)
O9 - Extra button: (no name) - {E9173ECA-1F4F-41ed-AF1F-8F723DFE3458} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: JavaScript Console - {EF2D3F00-FF1F-4D8E-A411-A61A4EE2BCC2} - (no file) (HKCU)
O9 - Extra button: Microsoft® JavaScript® Console - {0817B59F-2AC9-46AC-91A5-8646967E1C04} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {0817B59F-2AC9-46AC-91A5-8646967E1C04} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {19C2DC7F-CD29-436D-90BF-C201633D3FA7} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {19C2DC7F-CD29-436D-90BF-C201633D3FA7} - (no file)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Microsoft® JavaScript® Console - {669F3944-1AAA-4A4B-9E3F-9FE0A6F2670F} - (no file)
O9 - Extra 'Tools' menuitem: JavaScript Console - {669F3944-1AAA-4A4B-9E3F-9FE0A6F2670F} - (no file)
O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4104.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

Now reboot to safe mode, enable viewing of hidden/system files (instructions below) and delete the following folders:

c:\windows\temp\adware
C:\WINDOWS\System32\P2P Networking

How to boot to safe mode - http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
How to enable viewing of hidden/system files - http://www.xtra.co.nz/help/0,,4155-1916458,00.html

reboot to normal mode.

Download lspfix.exe from http://cexx.org/lspfix.htm. Unzip it, open the program and then check I know what I'm doing and then highlight lspak.dll and move it to the other side and click finish.

Reboot.

1. Download Ad-Aware SE 1.03 from http://majorgeeks.com/download.php?det=506/
2. Install the program, open it check to make sure you have the latest reference file by clicking on webupdate. Make sure that your reference file reads SE1R6 30.08.2004 (or higher number/date). If it does not then make sure to run web update and download the new reference file.
3. Make sure the that all settings under the Scanning Button are turned to ON
4. Finally Click Proceed to save your settings.
5. When scan completes, remove all items.

then

1. Download Spyboy S&D from this page
2. Open and install the program then click here and follow the instructions for updating the program. Download all available updates.
3. Run a scan by clicking on Spybot S&D and then clicking Search & Destroy and then Check for problems
4. When scan completes, remove all items in red by making sure that they are checked and then click Fix selected problems

Reboot and post a new hijackthis log.

 

OK. I tried to follow everything you said. However, I was not able to download AdAware SE from majorgeeks.com. When I clicked on your link, it said: error cannot write cache.

Also, I just wanted to note that did not delete a few things that Spybot picked up, for example Cydoor and Gain because they are necessary for Kazaa Media player to work even though I know it is adware. I've tried to delete these in the past, and Kazaa needs these "ad" crap on your machine in order to remain a free program.

Thank you for your help. Please let me know if there is anything else I should do.


Logfile of HijackThis v1.98.2
Scan saved at 6:20:26 PM, on 9/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jason Schottlander\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.imbum.com/Imbum_bw.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

 

edit: alternate download location of ad-aware SE - http://www.download.com/3001-8022-10308605.html


You are right about the kazaa needing the spyware. PM me for a solution to that.

Now as for the rest of your log we are almost clean.

O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe"

Get rid of that.

Empty the content of your Temporary Internet Files (click Tools>Internet Options>Delete Files (check Delete all offline content also).

Now, navigate to c:\documents and settings\jason schottlander\local settings\temp and empty the contents (files and folders) of that folder besides the History Folder and the Temporary Internet Files Folder.

Next, do the same for each user account. That is each folder in c:\documents and settings.

ex:
c:\documents and settings\???\local settings\temp

Reboot after doing all that and then come back to post one final HJT log.

 

OK. Here it is. Thank you so much for all of your help.

Logfile of HijackThis v1.98.2
Scan saved at 12:15:28 PM, on 9/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jason Schottlander\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.imbum.com/Imbum_bw.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

 

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.imbum.com/Imbum_bw.cab

O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

Restart to safe mode and delete the C:\WINDOWS\System32\P2P Networking folder.

 

OK. I have done it. Thank you all for your help.

I have one other quick question. In the System Configuration Utility, under Startup, there are a bunch of items that are "leftover" from certain spyware and other stuff. I have them unchecked and am running Selective Startup, but is there any way to totally eliminate those unwanted items from the Startup menu alltogether? Then I would be able to run the normal startup.

Thanks again for your assistance.

 

THe only way would be to check all of them and remove then from HJT.

Post a HJT log with everything enabled in MSConfig.

 

Go into msconfig and re-enable everything in there. Restart your computer then scan again with Hijack This and post another log.

 

OK, I ran normal startup and enabled everything. Here is what I got. Thanks again.

Logfile of HijackThis v1.98.2
Scan saved at 8:59:12 PM, on 9/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Jason Schottlander\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WhenUSearch] "C:\Program Files\WhenUSearch\Search.exe"
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" /disabled
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [o] C:\documents and settings\jenna schottlander\local settings\temp\o.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [WNSI] C:\WINDOWS\System32\wnscptr.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Matthew Schottlander\Application Data\ttuh.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab

 

Remove these entires:

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WhenUSearch] "C:\Program Files\WhenUSearch\Search.exe"
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe"
O4 - HKLM\..\Run: [o] C:\documents and settings\jenna schottlander\local settings\temp\o.exe
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKCU\..\Run: [WNSI] C:\WINDOWS\System32\wnscptr.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Matthew Schottlander\Application Data\ttuh.exe

Go to add/remove programs in the control panel and uninstal any of which are present:
WhenUSearch
WhenUSave


reboot to safe mode, enable viewing of hidden/system files.

Delete these files:
C:\Program Files\Common files\updmgr\updmgr.exe
C:\WINDOWS\System32\wnscptr.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\odjiwjf.exe
C:\Documents and Settings\Matthew Schottlander\Application Data\ttuh.exe

Once again empty all the temp directories.
c:\documents and settings\jason schottlander\local settings\temp
C:\documents and settings\jenna schottlander\local settings\temp

Did you run ad-aware and spybot, both updated?

 

Remove these entires:

O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WhenUSearch] "C:\Program Files\WhenUSearch\Search.exe"
O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
O4 - HKLM\..\Run: [WebSavingsfromEbates] javaw -cp "C:\Program Files\WebSavingsfromEbates\System\Code" Main lp: "C:\Program Files\WebSavingsfromEbates"
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\jason schottlander\local settings\temp\fsg_4104.exe"
O4 - HKLM\..\Run: [o] C:\documents and settings\jenna schottlander\local settings\temp\o.exe
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKCU\..\Run: [WNSI] C:\WINDOWS\System32\wnscptr.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Matthew Schottlander\Application Data\ttuh.exe

Go to add/remove programs in the control panel and uninstal any of which are present:
WhenUSearch
WhenUSave


reboot to safe mode, enable viewing of hidden/system files.

Delete these files:
C:\Program Files\Common files\updmgr\updmgr.exe
C:\WINDOWS\System32\wnscptr.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\odjiwjf.exe
C:\Documents and Settings\Matthew Schottlander\Application Data\ttuh.exe

Delete these folders:
C:\WINDOWS\System32\P2P Networking
C:\Program Files\WhenUSearch
C:\Program Files\Save
C:\Program Files\WebSavingsfromEbates
C:\Program Files\Altnet

Once again empty all the temp directories.
c:\documents and settings\jason schottlander\local settings\temp
C:\documents and settings\jenna schottlander\local settings\temp


Did you run ad-aware and spybot, both updated?

 

OK. I think I have done everything you have said. And so far, the problem has been resolved. Thank you so much for all of your help. I copied in my final log.

Logfile of HijackThis v1.98.2
Scan saved at 7:25:48 PM, on 9/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Jason\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" /disabled
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab