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Start-up delay

Discussion in 'Windows 7' started by Abaminog, Dec 19, 2009.

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  1. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
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    I run Win 7 Ultimate. The problem has only appeared today. When I turn the PC on and Win is booting, it first shows the usual screen with "Starting Windows" and the four-colour banner, then it all disappears, remains pitch black for about a minute and only then the usual blue login screen with all the users pops up. There was no delay between the screens until an hour ago and I have not installed anything new or done anything to the system today. I trie to run Win's performance trobleshooting. It says that I have start-up programs that might slow me down (Kaspersky, malware test, etc). I tried disabling them all but it didn't help. By the way, all those programs have been there before.

    Any piece of advice on this?
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    Does it do the same thing in safe mode?

    Most likely it is one of your programs that loads with windows, I always suspect AV software for long delay issues.

    .
     
  3. Ent

    Ent Trusted Advisor

    Joined:
    Apr 11, 2009
    Messages:
    5,467
    First Name:
    Josiah
    I always suspect Prefech, and Services, (particularly Superfetch). But I've had a bad experience with that particular idea of theirs. Do remember though that services are also programs that load with windows, and many of them can be safely set to Manual or Disabled. Far more safely that going without AV. AntiVirus is like a standing national army--no matter how much of a waste it seems like in peacetime, you don't dismiss it as long as there's a chance of an invasion.
     
  4. Abaminog

    Abaminog Thread Starter

    Joined:
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    Messages:
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    It seems like the problem has disappeared as miraculously as it had appeared in the first place. Maybe it was just a temporary glitch but I'll keep my eyes open... Thanks for your responses!
     
  5. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Sometimes startup or shutdown issues (including delays) are flagged in the Control Panel > Action Center > Maintenance > Reliability Monitor. You might want to keep an eye on that.

    If you want to go where few fear to tread or understand, you can have a look at Ed Bott's discussion of the monitoring log which is available in both Vista and Win7

    I've found that only the "warnings" make any sense, not what is flagged as "errors".

    http://blogs.zdnet.com/Bott/?p=246
     
  6. Abaminog

    Abaminog Thread Starter

    Joined:
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    Messages:
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    Now the problem is back! It seems to be of intermittent nature. I'll try to dig around in the event log viewer to see if there is anything dodgy there...
     
  7. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
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    Here are the seemingly relevant errors/warnings that I managed to extract from the Event Log Viewer and related to my latest delayed start-up. Sorry if there are repeatitions there. Which of these could have been a reason for delay and any suggestion how to proceed with this?

    Thanks!


    Log Name: Application
    Source: SQLBrowser
    Date: 20/12/2009 23:39:57
    Event ID: 3
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    The configuration of the AdminConnection\TCP protocol in the SQL instance MSSMLBIZ is not valid.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="SQLBrowser" />
    <EventID Qualifiers="49230">3</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:39:57.000000000Z" />
    <EventRecordID>5925</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>AdminConnection\TCP</Data>
    <Data>MSSMLBIZ</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Microsoft-Windows-CAPI2
    Date: 20/12/2009 23:40:15
    Event ID: 4107
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
    .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
    <EventID Qualifiers="0">4107</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:15.136377300Z" />
    <EventRecordID>5932</EventRecordID>
    <Correlation />
    <Execution ProcessID="1340" ThreadID="1364" />
    <Channel>Application</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
    <Data>The data is invalid.
    </Data>
    </EventData>
    </Event>


    Log Name: System
    Source: Service Control Manager
    Date: 20/12/2009 23:39:57
    Event ID: 7000
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    The TBPanel service failed to start due to the following error:
    The system cannot find the file specified.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:39:57.501347900Z" />
    <EventRecordID>22412</EventRecordID>
    <Correlation />
    <Execution ProcessID="684" ThreadID="688" />
    <Channel>System</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">TBPanel</Data>
    <Data Name="param2">%%2</Data>
    </EventData>
    </Event>


    Log Name: System
    Source: Microsoft-Windows-WMPNSS-Service
    Date: 20/12/2009 23:40:40
    Event ID: 14349
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    A new media server was not initialized because the Windows Media Delivery Engine did not initialize due to error '0x800700b7'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WMPNSS-Service" Guid="{6A2DC7C1-930A-4FB5-BB44-80B30AEBED6C}" EventSourceName="WMPNetworkSvc" />
    <EventID Qualifiers="49165">14349</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:40.000000000Z" />
    <EventRecordID>22454</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="ErrorCode">0x800700b7</Data>
    </EventData>
    </Event>


    Log Name: System
    Source: Microsoft-Windows-WMPNSS-Service
    Date: 20/12/2009 23:40:40
    Event ID: 14349
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    A new media server was not initialized because the Windows Media Delivery Engine did not initialize due to error '0x800700b7'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WMPNSS-Service" Guid="{6A2DC7C1-930A-4FB5-BB44-80B30AEBED6C}" EventSourceName="WMPNetworkSvc" />
    <EventID Qualifiers="49165">14349</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:40.000000000Z" />
    <EventRecordID>22456</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="ErrorCode">0x800700b7</Data>
    </EventData>
    </Event>



    Log Name: System
    Source: Microsoft-Windows-WMPNSS-Service
    Date: 20/12/2009 23:40:40
    Event ID: 14353
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    A media delivery engine with ID '0' was not initialized due to error '0x800700b7' when adding the URL 'http://+:10243/WMPNSSv4/3427777506/'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WMPNSS-Service" Guid="{6A2DC7C1-930A-4FB5-BB44-80B30AEBED6C}" EventSourceName="WMPNetworkSvc" />
    <EventID Qualifiers="49165">14353</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:40.000000000Z" />
    <EventRecordID>22453</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="MDE ID">0</Data>
    <Data Name="ErrorCode">0x800700b7</Data>
    <Data Name="URL">http://+:10243/WMPNSSv4/3427777506/</Data>
    </EventData>
    </Event>


    Log Name: System
    Source: Microsoft-Windows-WMPNSS-Service
    Date: 20/12/2009 23:40:40
    Event ID: 14353
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    A media delivery engine with ID '0' was not initialized due to error '0x800700b7' when adding the URL 'http://+:10243/WMPNSSv4/3427777506/'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, reinstall Windows Media Player if possible.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WMPNSS-Service" Guid="{6A2DC7C1-930A-4FB5-BB44-80B30AEBED6C}" EventSourceName="WMPNetworkSvc" />
    <EventID Qualifiers="49165">14353</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:40.000000000Z" />
    <EventRecordID>22455</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="MDE ID">0</Data>
    <Data Name="ErrorCode">0x800700b7</Data>
    <Data Name="URL">http://+:10243/WMPNSSv4/3427777506/</Data>
    </EventData>
    </Event>


    Log Name: Application
    Source: Microsoft-Windows-CAPI2
    Date: 20/12/2009 23:40:15
    Event ID: 4107
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
    .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
    <EventID Qualifiers="0">4107</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-20T23:40:15.136377300Z" />
    <EventRecordID>5932</EventRecordID>
    <Correlation />
    <Execution ProcessID="1340" ThreadID="1364" />
    <Channel>Application</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
    <Data>The data is invalid.
    </Data>
    </EventData>
    </Event>
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    This seems the most likely source of the problem, can you run services.msc and locate WMPNetworkSvc ? Is it running or can it be started?

    Probably not the source of the delay, but relates to your graphics card; if you are noticing any problems there you should reinstall the drivers for it, otherwise you can probably ignore it.

    What is tbpanel.exe?

    Process Name: tbpanel.exe or tbpanel
    Process Owner: GAINWARD CO. LTD

    Description:
    The tbpanel.exe process is part of the Gainward graphics cards drivers. It provides a system tray icon that gives users quick access, allowing them to easily modify certain settings of their Gainward video cards. tbpanel.exe is used with an interface for configuring graphics card settings. This application does not have significant security risks attached.

    -----------------------------------------------------

    I'd suggest trying to troubleshoot remaining issues using a "Clean Boot" method if the problem is persistant

    http://support.microsoft.com/kb/929135/en-us
     
  9. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
    23
    I have manually disabled Windows Media Player Network Sharing Services and the problem with delayed start-up seems to have gone (touching wood...) The only error still showing in the start-up list but not affecting the start-up time is this one (see below). I have tried to install the certificate manually but it didn't help. Apparently, I am not the first one facing a combination of these issues as the same has been reported in other forums and, hopefully, Microsoft will issue a patch at some point to fix this.

    Log Name: Application
    Source: Microsoft-Windows-CAPI2
    Date: 22/12/2009 18:51:54
    Event ID: 4107
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Office-PC
    Description:
    Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
    .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
    <EventID Qualifiers="0">4107</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-22T18:51:54.139075700Z" />
    <EventRecordID>6446</EventRecordID>
    <Correlation />
    <Execution ProcessID="1360" ThreadID="1900" />
    <Channel>Application</Channel>
    <Computer>Office-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab</Data>
    <Data>The data is invalid.
    </Data>
    </EventData>
    </Event>
     
  10. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
    23
    Another amazing discovery: as soon as I turned off WMP Network Service, my APC UPS device is no longer conflicting with my USB mouse/keyboard and I can reboot without unplugging the UPS (I have reported this issue in another thread). Sometimes you do kill two birds with one stone ;) I hope it stays this way...
     
  11. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
    23
    My enthusiasm about the UPS device was a bit premature. The problem has re-appeared again, but the start-up is no longer delayed after I have disabled the WMP service.
     
  12. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Glad to hear about the partial success.

    I believe this can be ignored:

    I could be mistaken, but I do not believe this error involves any "system" file. The key here is "third-party root list" -- I think this means that a program you have installed is trying to retrieve updates from Microsoft Updates, but cannot find what it is looking for or is not providing the right certificate. The problem is that the "third party" program is not identified.

    You might be able to identify it by enabling CAPI2 logging. See attachment and following thread >>

    http://technet.microsoft.com/en-us/library/cc734018(WS.10).aspx
     

    Attached Files:

  13. Abaminog

    Abaminog Thread Starter

    Joined:
    Dec 9, 2009
    Messages:
    23
    I am seeing start-up delays (up to a minute) again... Start-up errors in the event log are coming from my usual suspects: capi2, nvidia, tbpanel, isatap.home (nothing unseen before when all worked fine). How to nail down which issue is causing the longest delay? I.e. when the pc is 'thinking' on start-up, is there a way to see what exactly is being done at each moment?
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    If it is predictable, the best method is to use "clean boot" troubleshooting. You may also see some issues flagged in the Control Panel > Action Center > Maintenance > Performance Monitor.

    You should also try to track down that "capi2" error using the logging technique I posted before.

    ----------------------------------------------------

    In some cases the "Warnings" for "boot performance" (not the "errors") found in the Event Viewer > Applications and Service Logs > Microsoft > Windows > "diagnostics-performance " > operational logs can help.

    In the case of the attachment you see a problem flagged with "spoolsvc" -- a printer driver during startup on my Vista system.

    ================================================
    Clean Booting >>

    Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup items" on the general page.


    Now restart and test the issue at hand

    If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

    If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

    Get the idea? You want to isolate the problem to a specific startup if possible.

    Note: if you already have items unchecked under msconfig > startups and are in &#8220;selective&#8221; startup mode &#8211; you should note what these are before beginning. They will need to be de-selected again.


    http://support.microsoft.com/kb/929135/en-us
     

    Attached Files:

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