Start Up Slow And Error Message...

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evzimlaw

Thread Starter
Joined
Apr 11, 2004
Messages
3
WHEN I START UP MY COMPUTER IT TAKES A LONG TIME BEFORE I AM ABLE TO START USING PROGRAMS AND I GET THE FOLLOWING ERROR MESSAGE:

WrOS has encountered a problem and needs to close.
We are sorry for the inconvenience.

After I click on the "To see what data this error report contains" it reads as follows:

Error Signature
szAppName : WROS.exe szAppVer : 1.1.2.0 szModName : unknown
szModVer : 0.0.0.0 offset : 00000000

Reporting Details:
This error report includes: information regarding the condition of WrOS when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) address of your computer.


I regularly run:

AVG 7.0
Spybot S&D
Spyware Blaster

Here is my Hijack This Logfile:

Logfile of HijackThis v1.97.7
Scan saved at 7:13:36 PM, on 04/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\tbctray.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Handspring\HOTSYNC.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Evan S. Zimmermann\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\downloaded program files\googletoolbar1.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\downloaded program files\googletoolbar1.dll
O4 - HKLM\..\Run: [MF_Autorun] D:\setup.exe 3423Rerun
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\SYSTEM32\tbctray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = ?
O4 - Global Startup: DriveSelect.lnk = C:\Program Files\321Studios\Xpress\DriveSelect.exe
O8 - Extra context menu item: &Google Search - res://c:\windows\downloaded program files\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NeoTracePro\NTXcontext.htm
O8 - Extra context menu item: Backward &Links - res://c:\windows\downloaded program files\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\downloaded program files\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\windows\downloaded program files\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\downloaded program files\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Control Pad (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: NeoTrace It! (HKCU)
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.stonyfield.com/coupons/scriptX/smsx.cab
O16 - DPF: {26BFFB87-5B07-4611-82BB-AF3947013FDD} (DAPCtl Class) - http://www.lexis.com/dl/IEDAP.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/deleon/1.1.58-deleon/GoogleNav.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash4/cabs/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FE59BF7F-E76E-4BD5-992B-480D57B91498}: NameServer = 151.202.0.85 151.203.0.85



ANYTHING I CAN DO TO GET RID OF THE ERROR MESSAGE AND HAVE MY STARTUP GO FASTER?
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
120,084
Just bumping this up for you.

Good luck,

Cookie
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
This is related to Verizon Online which I don't see in your running processes, just here
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online

Is that what you currently use?
 

evzimlaw

Thread Starter
Joined
Apr 11, 2004
Messages
3
Yes - I currently use Verizon Online for DSL service... I have no problem connecting - other than that error message that comes up...
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
I think you need to contact Verizon and see if they can help, based on
Reporting Details:
This error report includes: information regarding the condition of WrOS when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) address of your computer.
 
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