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Starting File History

Discussion in 'Windows 10' started by pssonu88, Sep 25, 2018.

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  1. pssonu88

    pssonu88 Thread Starter

    Joined:
    Sep 25, 2018
    Messages:
    1
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E7300 @ 2.66GHz, Intel64 Family 6 Model 23 Stepping 6
    Processor Count: 2
    RAM: 6142 Mb
    Graphics Card: AMD Radeon HD 7570, -2048 Mb
    Hard Drives: C: 595 GB (518 GB Free); K: 31 GB (26 GB Free); L: 1831 GB (1706 GB Free);
    Motherboard: Dell Inc., 0K068D
    Antivirus: Windows Defender, Disabled How can I get File History Service to so start when error 1297 is preventing it from running ?
     
  2. jenae

    jenae

    Joined:
    Mar 16, 2013
    Messages:
    792
    Hi, you have not given us much to go on, The response from the error message is:-

    (cmd as admin) net helpmsg 1297 responds with:-

    A privilege that the service requires to function properly does not exist in the service account configuration.
    You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.

    So what has caused this, you show Windows Defender, Disabled, does this mean you use another AV, if so what is it? Or is this just a typo?

    The service name is Fhsvc and can be found as "File history service" in services.msc, it would be unique if this service had it's security descriptors altered, it runs under the local system account.

    You are logged on as an administrator? You do have UAC turned on?

    We require more info.

    Press the win + r keys together in the run dialogue box type:-

    cmd (next, press ctrl+shift+enter) an elevated cmd prompt will open

    Copy the below cmd, and right click anywhere in the cmd prompt window, select "paste" the cmd will append to the prompt, press enter.

    echo > 0 & sc qc fhsvc >> 0 & sc queryex fhsvc >> 0 & echo >> 0 & notepad 0

    Please copy paste the notepad output here.

    Next still at the cmd prompt (as admin) copy this cmd, (press enter).

    sc sdshow fhsvc > 0 & notepad 0

    This will show the DACL of this service, please copy paste the notepad output here.

    Please read this post carefully and answer all questions, otherwise I cannot assist you.
     
    Lanctus likes this.
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