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Startup Way Too Slow

Discussion in 'Windows XP' started by BML, Apr 27, 2012.

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  1. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    My computer is becoming way too slow at startup. I timed it, and it took 7min 30 sec from black screen to hard drive no activity and fully operational. I dont know what it is doing after the desktop comes up, I can hear the hard drive activity working hard on something. If I try to open email or a Firefox window before it is done, it will not do that. Its almost as if the computer is telling me, go away I'm busy right now. Once it all comes up, everything works.

    As far as i know I dont have anything too complicated in startup - I do have Malware Bytes, and there's the Carbonite backup service, and Avast anti Virus. There's also some software update services and maybe other things. Is there some app that will log what it is doing during this 7 minute startup time? Or how can I figure out what to stop so this will load faster?
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    Click Start - Run, then type in MSCONFIG and then click OK - "Startup" tab.

    Write down only the names in the "Startup Item" that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list, and make sure to spell them exactly as you see them there.

    ----------------------------------------------------------

    Is your computer running Windows XP or Vista or 7, 32-bit or 64-bit?

    What's the processor type and speed?

    How much RAM does it have?

    ----------------------------------------------------------
     
  3. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    Startup Items checked:

    shicoxp
    lauchsrv
    RTHDCPL
    HPWuSchd2
    UpdaterStartupUtility
    AdobeARM
    DivXUpdate
    itype
    APSDaemon
    QTTask
    mbamgui
    Nvcpl
    RunDLL32
    nwiz
    CarboniteUI
    RoboTaskbarIcon
    cftmon
    ColorvisionStartup
    Ding!
    PdanetDesktop

    I know I could disable Ding (Southwest Airlines) and Pdanet except when I really need it. But thats all in startup that is checked.

    windows xp, sp3
    AMD Dual core 2.5ghz 4850e processor, 2.0gb ram
     
  4. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    Go back to Start - Run - MSCONFIG - OK - "Startup" tab.

    Remove the checkmark in these startup entries:

    shicoxp

    RTHDCPL

    HPWuSchd2

    UpdaterStartupUtility

    AdobeARM

    DivXUpdate

    QTTask

    mbamgui
    (unless you have the paid version of Malwarebytes)

    NvCpl

    RunDLL32

    nwiz

    CarboniteUI

    RoboTaskbarIcon


    After you're done, click Apply - OK/Close - Exit Without Restart.

    Go to Start - Run - SERVICES.MSC - OK.

    Double-click on all entries that begin with

    Adobe

    HP

    hp

    NVIDIA


    Change the "startup type" to Manual, then click Apply - OK.

    Close the window and then restart the computer.

    When the small System Configuration Utility window appears, ignore its message.

    Put a checkmark in the lower left of that window BEFORE you click OK to close it.

    -------------------------------------------------
     
  5. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    How many entries in

    Start - Run - SERVICES.MSC - OK

    have their "startup type" set on Automatic?

    ---------------------------------------------------------
     
  6. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    I did this, and it reduced the time a little. Still 6 minutes. About half of the services are automatic, do you want me to give a list of all of them? One thats automatic is the first one listed with a weird string: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##
    And the path to the executable is "C:\Program Files\Bonjour\mDNSResponder.exe" What does this do? Should I delete this or set to manual?
     
  7. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    Go back to Start - Run - SERVICES.MSC - OK.

    Double-click on each entry that has its "startup type" set on Disabled, then change it to Manual, then click Apply - OK.

    Write down the name of each entry that has its "startup type" set on Automatic. If the "Name" column isn't wide enough to see the entire name of any of them, widen the column. Submit those names here in a vertical list, and make sure they're in alphabetical order.

    ------------------------------------------------------------
     
  8. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    Ok, here is what is on "automatic":

    ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##
    AST Service
    Automatic Updates
    avast! Antivirus
    CAILI
    Canon Camera Access Library 8
    CarboniteService
    Computer Browser
    Crypkey License
    CryptSvc
    DCOM Server Process Launcher
    DHCP Client
    Distributed Link Tracking Client
    DNS Client
    Error Reporting Service
    Event Log
    Google Update Service (gupdate)
    Help and Support
    InCD Helper
    Intuit Update Service
    Intuit Update Service v4
    IPSEC Services
    Java Quick Starter
    Lavasoft Ad-Aware Service
    Lexar Secure II
    LightScribeService Direct Disc Labeling Service
    MBAMService
    Microsoft .NET Framework NGEN v4.0.30319_X86
    MotoHelper Service
    Nero Registry InCD Service
    Plug and Play
    Print Spooler
    Protected Storage
    Remote Procedure Call (RPC)
    Routing and Remote Access
    Secondary Logon
    Security Accounts Manager
    Server
    Shell Hardware Detection
    SI Tomcat
    SI Transbase
    System Event Notification
    System Restore Service
    Task Scheduler
    TCP/IP NetBIOS Helper
    Themes
    Windows Audio
    Windows Driver Foundation - User-mode Driver Framework
    Windows Firewall/Internet Connection Sharing (ICS)
    Windows Image Acquisition (WIA)
    Windows Management Instrumentation
    Windows Time
    Wireless Zero Configuration
    Workstation
    wscsvc

    When I click on that last one, an error pops up saying the specified device instance handle does not correspond to a present device.
     
  9. flavallee

    flavallee Frank Trusted Advisor

    Joined:
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    Messages:
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    Go back to Start - Run - SERVICES.MSC - OK.

    Change the "startup type" in these service entries to Manual:

    ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##

    AST Service

    CAILI

    Canon Camera Access Library 8

    CarboniteService

    Computer Browser

    Distributed Link Tracking Client

    Error Reporting Service

    Google Update Service (gupdate)

    Help and Support

    InCD Helper

    Intuit Update Service

    Intuit Update Service v4

    IPSEC Services

    Java Quick Starter

    Lavasoft Ad-Aware Service

    Lexar Secure II

    LightScribeService Direct Disc Labeling Service

    Microsoft .NET Framework NGEN v4.0.30319_X86

    MotoHelper Service

    Nero Registry InCD Service

    Routing and Remote Access

    Secondary Logon

    SI Tomcat

    SI Transbase

    TCP/IP NetBIOS Helper


    Note: The "startup type" in these service entries should be on Automatic:

    Network Connections

    Security Center


    After you're all done, restart the computer.

    Wait for it to completely settle down from the restart.

    Do NOT open any windows or start any programs.

    Go back into the services list.

    If any service entry with its "startup type" currently set on Manual shows a status of "started", change it to Automatic.

    If any service entry with its "startup type" currently set on Automatic does NOT show a status of "started", change it to Manual.

    After you're all done, restart the computer again.

    Wait for it to completely settle down from the restart.

    Do NOT open any windows or start any programs.

    Go back into the services list.

    If all went well, only those service entries with their "startup type" on Automatic should show a status of "started".

    ------------------------------------------------
     
  10. flavallee

    flavallee Frank Trusted Advisor

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    Messages:
    63,629
  11. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    Ok, I made the manual changes you listed and now only those with it set to "auto" are started. Also removed AdAware. The computer took about 3 minutes 50 seconds to start up and settle down. Still a lot though. It only took about a little over a minute to get to the desktop, but with no icons and it was still working.... so a little under 3 minutes later the desktop was all set. I do have Malwarebytes, but its icon is not starting automatically even though the service called "mbam service" is set on auto and running. When I started the program manually it said its database was outdated, so it is not going on by itself. Also, Carbonite service is listed as auto and running but its task bar icon for the info center was not. It seems like the backup program did not start till I manually started it from the programs list.

    **Update, When I go into msconfig startup tab, i see that Carboite User Interface is not checked, and neither is mbamgui - Malwarebytes' user interface. So if i check these to start up, I think that would solve that?
     
  12. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    The free version of Malwarebytes Anti-Malware and SUPERAntiSpyware do NOT need to be checked in the startup list because they don't have "real time" monitoring, so there's no need for them to auto-start and run.

    Their entries(MBAM Service and SAS Core Service) in the services list should be left on Automatic.

    Manually start them once a week, then update their definition files, then run a quick scan with them, then select and remove everything they find.

    That's all you need to do with them to keep your computer protected from malware, spyware, rogues, hijackers, etc..

    -----------------------------------------------------------

    If you want Carbonite to auto-start and run in the background instead of manually starting it when needed, that's fine.

    -----------------------------------------------------------

    A drop from 7 minutes 30 seconds to 3 minutes 50 seconds to startup and settle down is a good improvement.

    -----------------------------------------------------------
     
  13. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and allow its main window to load.

    Uncheck "Do not show this window when I start HiJackThis".

    Click "Do a system scan and save a log file".

    When the scan is finished in 30 - 60 seconds, a log file will appear.

    Save that log file.

    Return here to your thread, then copy-and-paste the entire log file here.

    ------------------------------------------------------------
     
  14. BML

    BML Thread Starter

    Joined:
    Nov 24, 2001
    Messages:
    653
    Ok, here's the log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 12:20:17 AM, on 5/7/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Outlook-QuoteFix\outlook-quotefix.exe
    C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;192.168.*.*
    R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
    O4 - HKLM\..\Run: [lauchsrv] C:\WINDOWS\lauchsrv.exe i
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\pchealth\helpctr\Binaries\MSCONFIG.EXE /auto
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: ColorVisionStartup.lnk = C:\Program Files\ColorVision\Utility\ColorVisionStartup.exe
    O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra 'Tools' menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
    O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AST Service (astcc) - Nalpeiron Ltd. - C:\WINDOWS\system32\ASTSRV.EXE
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CAILI - Unknown owner - C:\WINDOWS\system32\caili.exe
    O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe
    O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Unknown owner - C:\Program Files\Nero\Nero 7\InCD\NBHRegInCDSrv.exe (file missing)
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: SI Tomcat (SITomcat) - Alexandria Software Consulting - C:\Program Files\GM SPO\eSI\Apache Group\Tomcat 4.1\bin\tomcat.exe
    O23 - Service: SI Transbase (SITransbase) - TransAction Software, D 81737 Munich - C:\Program Files\GM SPO\eSI\Transbase\tbmux32.exe

    --
    End of file - 10218 bytes
     
  15. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,629
    Start HiJackThis, then click "Do a system scan only".

    After the scan is finished in about 30 - 60 seconds, put a checkmark in these log entries:

    R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll

    O2 - BHO: BitTorrentBar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll

    O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\prxtbBit2.dll

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe


    After you confirm that you selected the correct log entries, click "Fix Checked - Yes".

    Close HiJackThis.

    --------------------------------------------------

    Start Malwarebytes Anti-Malware.

    Click "Updates(tab) - Check for Updates".

    When the definition files have updated, click "OK".

    Click "Scanner(tab) - Perform quick scan - Scan".

    If infections or problems are found during the scan, the number of them will be highlighted in red.

    When the scan is finished, click "Show Results".

    Make sure that EVERYTHING is selected, then click "Remove Selected".

    If you're prompted to restart to finish the removal process, click "Yes".

    Start Malwarebytes Anti-Malware again.

    Click "Logs"(tab).

    Highlight the scan log entry, then click "Open".

    When the scan log appears in Notepad, copy-and-paste it here.

    --------------------------------------------------

    Start SUPERAntiSpyware.

    Click "Check for Updates".

    When the definition files have updated, click "Close".

    Select the "Quick Scan" option, then click "Scan your Computer".

    If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

    When the scan is finished and the scan summary window appears, click "Continue".

    Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

    Click "OK - Finish".

    If you're prompted to restart to finish the removal process, do so.

    Start SUPERAntiSpyware again.

    Click "View Scan Logs".

    Highlight the scan log entry, then click "View Selected Log".

    When the scan log appears in Notepad, copy-and-paste it here.

    --------------------------------------------------
     
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