Inactive StartupCheckLibrary.dll, winscomrssrv.dll could not be found

kyvesque

Thread Starter
Joined
Dec 6, 2021
Messages
2
I was led here by this thread :
https://forums.techguy.org/threads/winscomrssrv-dll-could-not-be-found.1261808/

In my case, I don't know exactly when the problem started. It's just showing 2 popups at startup, saying StartupCheckLibrary.dll could not be found, and the other saying winscomrssrv.dll could not be found. But otherwise everything works fine. I tried running an SFC scan, but nothing changes.

Following the instructions in the pinned post, I've attached the FRST and Addition text files to this post.
Thank you :)
 

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kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,636
Hello kyvesque and welcome to TSG,

Continue with the following:

If you do not have Malwarebytes installed do the following:

Download Malwarebytes version 4 from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

Double click on the installer and follow the prompts.

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > small cog wheel top right hand corner, that will open "settings" from there select "Security" tab.

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Close out the settings window, this will take you back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:

  • Open Malwarebytes, select Target scope inside Scanner window,
  • In the new window select "Reports" tab. All recent scan reports will be listed.
  • Hover cursor over latest report (Indentified by date and time) you will see eye tab, download tab and recycle bin tab.
  • Select "Download" tab, download, name and save report to place of your choice (recommend Desktop)
  • Attach that report to your reply...

Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror

  • Right-click on AdwCleaner.exe and select
    Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply

Next,

Download Sophos Scan and Clean and save it to your desktop.

If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete.....

Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take awhile to complete...

You will have to register your name and email address to download the tool. You will also have to confirm your email address again each time the scan started...

Found entries will have options to delete or quarantine, if you believe they maybe false positives you can change to ignore.

A reboot maybe requested to remove difficult malware/infection, please allow that to happen

Saved logs are found here: C:\ProgramData\Sophos\ScanandClean\Logs

Next,

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done attach the new logs. "FRST.txt" and "Addition.txt"



Attach the produced logs to your reply...

Thank you,

Kevin.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,636
Hiya kyvesque,

Thanks for those logs, continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRSTEnglish, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.



The system will be rebooted after the fix has run.

Next,

Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....

https://docs.microsoft.com/en-us/wi...otection/intelligence/safety-scanner-download


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Full Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Attach those logs to your next reply...

Thank you,

Kevin..
 

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