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StartupRepairOffline Problem in Win 7

Discussion in 'Windows 7' started by slong90, Feb 18, 2013.

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  1. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
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    Hi guys, everytime i restart my computer or startup, in will go to this startup repair screen.
    Please let me know what files do i need to give.
    Thanks.

    Problem Event Name: StartupRepairOffline
    Problem Signature 01: 6.1.7600.16385
    Problem Signature 02: 6.1.7600.16385
    Problem Signature 03: unknown
    Problem Signature 04: 0
    Problem Signature 05: AutoFailover
    Problem Signature 06: 1
    Problem Signature 07: 0x8e
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
     
  2. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
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    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:11:10 AM, on 19/2/2013
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskhost.exe
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\MagicDisc\MagicDisc.exe
    C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\CCleaner\CCleaner.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_168_ActiveX.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Windows\system32\DllHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-3972602277-1599887356-1433864221-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
    O4 - HKUS\S-1-5-21-3972602277-1599887356-1433864221-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
    O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
    O13 - Gopher Prefix:
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

    --
    End of file - 4532 bytes
     
  3. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
    30
    Bump.. Need help urgently and sorry for this problem :D
     
  4. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    if you have the windows 7 dvd or a windows 7 repair disc try booting from the disc and then run a repair
     
  5. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
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    I did try repair and I even do a clear re-install back to Window XP to 7 and the problem is still there.. :( It's killing me:(
     
  6. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    Then you have either a hardware problem or a defective disk, or a rootkit infection. BIOS infections exist, but are rarer than rootkit infections.
    edit
    defective disk from which you are installing W7

    end edit


    Please tell us about the disk you are using.

    Run diags on the HDD & ram.

    Please provide the brand model & model # of the computer or motherboard.

    Please describe the steps you took, how far you were proceed in the install or recovery process, and any error messages that appeared.


    These might help you explain to us where you encounter problems.
    repair with screen shots
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    Install guide with screen shots
    http://winsupersite.com/article/windows-7/windows-7-clean-install-screens

    RF123
     
  7. rainforest123

    rainforest123

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    Dec 28, 2004
    Messages:
    8,256
  8. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
    30
    Thanks for your time rainforest123.
    Firstly let me explain my problems.
    While i'm in Window XP, my pc was fine, so i try to upgrade to WIN 7.
    Everything was fine until i shut down my PC, once i start to open, it will load normally than suddenly a blue screen just blink and show Startup repair and i have post the log on the top of this thread.
    I will do that once im home today and update you about this issue.
    Much appericated.
     
  9. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    slong90:
    It is not possible to upgrade from XP to W7.

    In XP, if you put in the W7 DVD, upgrade will start, but you are actually starting over.

    http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7
    Some computers do not support W7 because:
    1. hardware is too slow
    2. insufficient ram
    3. device drivers not available [ more likely to occur with big brand computers, but some smaller manufacturers [ build it yourself types ] used motherboards for which W7 compatible drivers are not available.

    Here are the minimum requirements, hardware. Keep in mind, please, that minimum requirement does not mean that it is a recommended specification.
    http://windows.microsoft.com/systemrequirements

    With no disk in the optical drive, you could re-start your computer and begin tapping the F8 key once a second. Look for "disable automatic restart".
    WRITE down the entire Blue Screen, which will hopefully appear.

    I am confused. If you can't boot into W7, how was the HiJackThis file created?

    These are not good.
    You could try booting to the W7 repair disk, selecting command prompt:
    Type: c:
    press enter

    Type: BootRec.exe /fixmbr
    Press enter

    Type: FixBoot
    Press enter

    Type: ScanOs
    Press Enter

    Type: RebuildBcd
    Press enter

    http://www.sevenforums.com/general-discussion/17521-how-fix-mbr-through-command-prompt.html

    Write down & include in a reply the messages, if any, after you press "enter"

    RF123
     
  10. slong90

    slong90 Thread Starter

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    Nov 25, 2007
    Messages:
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    For your information guys, it's on window 7 now..
     
  11. rainforest123

    rainforest123

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    Dec 28, 2004
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    8,256
    slong90:
    Congratulations!

    What did you do to be successful? Did you let W7 repair disk perform a repair? Did you type something at the command prompt? Did you replace a computer part?

    Again, congratulations!

    RF123
     
  12. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
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    Sorry dude, i guess i make some wrong word here.
    I mean i'm already on WIN 7 and this problem only occurs on WIN 7.
    Previously, i'm on WIN XP and it's prefectly fine :( Thats the problem :(
     
  13. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    slong90:
    Thanks for the clarification.

    What happens after
    ?
    How do you get to Windows? Does your computer fix itself?

    Please provide your computer's brand, model & model #.

    Also, please run this forum's system information utility & post the results.
    http://library.techguy.org/wiki/TSG_Valuable_links

    RF123
     
  14. slong90

    slong90 Thread Starter

    Joined:
    Nov 25, 2007
    Messages:
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    I'm outside now, will run what you need me to once I'm home.. Lets see when I'm home, will that problem occur again, than I will take a pic of it. Normally, it will show the startup repair thingy and ask whether I want send or no send.. Really thanks so much!!
     
  15. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    You are very welcome.

    Keep us posted.

    RF123
     
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