statcounter.com

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etaf

Wayne
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Joined
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Messages
65,454
you could contact them direct
http://statcounter.com/help/
Submitting a Web Ticket - PREFERRED
Please log into StatCounter account, click the "Support" link in the top navigation bar, and submit your query!

Submitting an Email Ticket
If you don't yet have a StatCounter account or if you can't access your account then please contact us using this web form.
Your email may be blocking as it may think its spam
OR your email ISP may be blocking
 

sawat

Thread Starter
Joined
Dec 4, 2010
Messages
14
thanks for the suggestion but i cannot connect to statconter.com\help either with any browser.
also i do not understand why you think it has something to do with email. my isp has not blocked the
site. regards.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
i assumed you had the website statistics emailed to you , as i used to have on a few of my websites years ago
Did not realise you cannot access the website

Its working fine , so see what results you get from a PING below

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping statcounter.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
-------------------------------------------------------

Start> Run {search bar in Vista}> CMD to open a DOS window and type:

Type the following command
Ping 216.59.38.122
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
-----------------------------------------
 

sawat

Thread Starter
Joined
Dec 4, 2010
Messages
14
thanks again. the ping commands are successful although the dos box will not stay alive for long enough
for me to copy it's contents and post here. what is making this problem really wierd, is that on the 2nd pc (i have a 2 pc network) i have no problem accessing statcounter.com and logging in.
i checked and then exited kerio firewall but still no server access. not having site stats is not a disaster but a puzzle just the same. regards.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
use the CMD command to keep the box open
in the search or run box type CMD

how is the machine connected to the router - if by cable then try this
keep tapping F8 as the pc starts and then choose
safemode with networking
see if that works
if so then we know something is blocking in normal mode
 

sawat

Thread Starter
Joined
Dec 4, 2010
Messages
14
i should have mentioned that the pc with the problem is a winxp/win98se dual boot and it is in
the win98se os that the problem occurs - the winxp os shows everthing correctly.
win98se does not allow pausing of the dos box when start/run is used
i vaguely remember using the dns file for site connections and i am currently looking for it.
thanks and regards
ps it must be nearly 3am in surrey .. when do you sleep ?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
no its 13:51 in Surrey

should be able to use command prompt in win98se
i think its under accessories
 

sawat

Thread Starter
Joined
Dec 4, 2010
Messages
14
sorry about the time .. i did a 6+ instead of a 6- hours. pls send me your emai laddress. i have some topics i would like to discuss with you, regards PS a long time ago i was an IT consultant based in new malden and abroad
 
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