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Sticky Mouse

Discussion in 'Windows 7' started by markjsr, Feb 9, 2013.

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  1. markjsr

    markjsr Thread Starter

    Feb 9, 2013
    My system has been acting very strangely. Once the computer boots, after 3 or 4 minutes the mouse begins moving sluggishly, spastic...slower and slower till it just stops. The weird thing is...if I hit CTL-ALT-DEL, the mouse moves normally again while the screen is blue...but as soon as I select TASK MANAGER and it opens....the mouse is back to spastic or non-existent movement. :confused:

    I have switched the Logitech mouse for corded...for Microsoft...even the touchpad... all mouse movement is down. I've scanned the system repeatedly with IObit, Glary, McAfee, Malwarebytes, and HP Support assistant. Sometimes after several rounds of this, the mouse will behave for a while. I'll leave the system on for several days and it stays fine, but as soon as I have to reboot for whatever reason, I'm back into this weird mouse behavior.

    When this happens, ALT-TAB window switching doesn't seem to work either.

    I suspect a conflict of some sort...or perhaps some kind of USB system hitch...but mouse is the only function that seems affected.


    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, Intel64 Family 6 Model 30 Stepping 5
    Processor Count: 8
    RAM: 8125 Mb
    Graphics Card: AMD Radeon HD 6500M/5600/5700 Series, 1024 Mb
    Hard Drives: C: Total - 453312 MB, Free - 171979 MB; D: Total - 476937 MB, Free - 450195 MB; E: Total - 23322 MB, Free - 3403 MB; F: Total - 99 MB, Free - 84 MB;
    Motherboard: Hewlett-Packard, 1449
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
  2. captainron276


    Sep 11, 2010
    First Name:
  3. markjsr

    markjsr Thread Starter

    Feb 9, 2013
    I deeplyappreciate that. I didn't realize they could be that destructive. I'll certainly disable that portion. Still have a problem with the mouse. But it's the last time I'll use a registry "cleaner" utility.
  4. rainforest123


    Dec 28, 2004

    Boot to safe mode & test. Report the results.

    Please provide the model & model # to your HP.

    Hello & Welcome to Tech Guy Forum

    When did the problem begin? Sometimes the exact date is important.

    What changed? A hardware or software install or removal; update to W7 [ check the update history ], a program [ anti malware or other ]?

    In normal mode:
    start > search
    type: msconfig.exe
    left click it in the results
    the system config will open
    Is it in normal mode
    If so, cancel

    If not in normal startup mode
    Left click the "services" tab
    Take screen shots as you scroll through the listings until we know the services

    Left click the "startup" tab
    Take screen shots as you scroll through the listings until we know the startup items
    Left click cancel

    use the snipping tool
    start > programs / all programs . accessories > system tools > snipping tool

    return to this thread >"go advanced" > manage attachments
    browse ; upload ; close ; submit reply

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