Still unresolved problem with Outlook Express 6

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Noel_1939

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Joined
Aug 19, 2007
Messages
15
Somehow my last request for help got labeled solved....it isn't. Receiving error message, OE needs to close, also at times when I click delete, nothing happens until I check the delete folder and there it is...strange.
Member kniht responded to me and taught me how to gather appliction errors. Below is what I found. I hope that will give info leading to my fixing the problem.

Noel Land

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/31/2008
Time: 2:30:04 PM
User: N/A
Computer: CHRIS
Description:
Faulting application msimn.exe, version 6.0.2900.2180, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x000355cf.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 73 69 ure msi
0018: 6d 6e 2e 65 78 65 20 36 mn.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 6d 73 76 63 72 38 30 2e msvcr80.
0038: 64 6c 6c 20 38 2e 30 2e dll 8.0.
0040: 35 30 37 32 37 2e 31 34 50727.14
0048: 33 33 20 61 74 20 6f 66 33 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 33 35 35 63 66 0d 0a 355cf..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 3/31/2008
Time: 2:56:23 PM
User: N/A
Computer: CHRIS
Description:
Fault bucket 586976284.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 38 36 39 37 36 32 38 58697628
0010: 34 0d 0a 4..
 
Joined
May 7, 2006
Messages
1,763
Sorry, Noel_1939, I didn't get back with you sooner. Got busy carving a fireplace mantel, lost track of time.

Try running Windows System File Checker.

To do this, click on Start, click on Run.

In Run type "sfc /scannow" without the quotes and click OK.

You may be asked for the Windows XP cd. If so, insert it into the cdrom.

This will replace any missing or corrupt Windows System files.
 

Noel_1939

Thread Starter
Joined
Aug 19, 2007
Messages
15
Hi......thanks. Did as you suggested. Had a black window with white writing flash on and it flashed right off???? Nothing happened other than that and the problem still exists.
PS, I don't have a XP CD as it came installed on this old HP 501n.
My computer has in the past after a crash ran something I thought was a file checker but the sfc / scannow didn't work.
It there any other way to run the file checker?

Noel
 
Joined
May 7, 2006
Messages
1,763
Double click on My Computer.

Double click on C:\ drive.

Look in C drive and see if you have an i386 folder.

When you run the system file checker be sure to leave a space between "sfc" and "/".

No space between "/" and "scannow".

sfc /scannow
 

Noel_1939

Thread Starter
Joined
Aug 19, 2007
Messages
15
Hello kniht,
There is a folder I386....capital I, not lower case i, I assume that's it.
I got the scan to run. I didn't have the space the first tries as you figured out. It took awhile to run the scan After it closed I tried OE and got the same message as before. I'll try a reboot and see if that makes a difference and get back to you.

After rebooting and going to OE still getting same message.

Noel
 
Joined
May 7, 2006
Messages
1,763
Have you tried what natcom suggested? Do you have IE7 installed on your system?
 

Noel_1939

Thread Starter
Joined
Aug 19, 2007
Messages
15
Hello natcom,
Don't have a google toolbar. I do use Windows Internet Explorer Browser and it's toolbar and have for years. Have OE 6.0 which I think is the lastest version of OE...and all updates are current.
http://support.microsoft.com/default...;EN-US;q258034 refers to to a different message so doesn't apply.

Note, I'm not receiving the below message.

SYMPTOMS
When you use Outlook Express, you may receive any of the following error messages:
Msimn.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.
-or-
MSIMN caused an invalid page fault in module MSOE.DLL.

Noel
 
Joined
May 15, 2003
Messages
2,298
How big are your .dbx files? OE has a 2GB limit and it starts to crash after that is reached.
 

Noel_1939

Thread Starter
Joined
Aug 19, 2007
Messages
15
You're chatting with a novice....ha. Don't know how big my .dbx files are. Please advise me how to access them and how to delete them and I'll give that a try.

Noel
 
Joined
May 15, 2003
Messages
2,298
Well, you don't want to delete them as they are the database files that store your mail. Just open up search and search for *.dbx, make sure you choose to look in hidden files and folders.
 
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