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Stop: 0x0000008E

Discussion in 'Windows XP' started by ndeeshchiinii, Apr 12, 2008.

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  1. ndeeshchiinii

    ndeeshchiinii Thread Starter

    Joined:
    Apr 12, 2008
    Messages:
    1
    Please help. About 10 seconds after I log on I keep getting sent to a blue screen with the following message:

    A problem has been detected and windows has been shutdown to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen sppears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changeing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your compurter, press F8 to select Advanced Startup Options, and then select safe mode.

    Technical information

    *** STOP: 0x0000008E (0x0000005,0x806357F1,0x9E28E9B8,0x00000000)

    Beginning dump of physical memory
    Physical memory dump complete.
    Contact your system administrator or technical support group for further assistance.


    I've tried scans and nothing seems to work. I can't find the problem. Need help
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    What type of "scans" are you talking about?

    Try booting from the XP CD, pressing "R" and logging into the Recovery Console. Run: chkdsk /r

    What file is mentioned in the error?
     
  3. Denise0829

    Denise0829

    Joined:
    Feb 8, 2008
    Messages:
    4
    No file is mentioned when I ran chkdsk/r, I almost thought windows would start, I actually got the windows xp screen, which is farther than before, but then back to the blue screen.

     
  4. Elvandil

    Elvandil

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    51,988
    Is it always the same message? Have you made any changes or installed any drivers lately?
     
  5. Denise0829

    Denise0829

    Joined:
    Feb 8, 2008
    Messages:
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    No, I haven't installed any new drivers. It is always the same message. I cannot boot in safe mode, or any mode. The computer had a virus before it crashed. I was trying to clean it with Spy Bot, and AVG. I was trying to avoid reinstalling windows, but getting frustrated, both my daughters laptops have blue screens, ready to throw them both out the window!! Any help would be welcome.
     
  6. Elvandil

    Elvandil

    Joined:
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    Messages:
    51,988
    MemScope (Floppy and CD images.)
    Microsoft Memory Test (floppy or CD ISO image)
    Memtest86

    If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.
     
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