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STOP: c0000135 (Blue screen error)

Discussion in 'Windows 7' started by cutaia, Dec 19, 2011.

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  1. cutaia

    cutaia Thread Starter

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    I have an Asus laptop with Windows 7 Home Premium. Last night it started having a problem where it cannot boot and gives the following error on a blue screen: "STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem."

    I've found some threads linking this error to AVG, so I've already followed these directions: http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=132999

    However, I'm still unable to start the computer without receiving this error.

    The computer has also attempted to run "Startup Repair" but it just says it "cannot repair this computer automatically."

    Any ideas on where to start?
     
  2. Ditrich

    Ditrich

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  3. cutaia

    cutaia Thread Starter

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    I've attempted both of those steps already, but to no avail.

    How might I go about recovering the system from an image on my backup partition? I'm not even sure if there is a backup partition or how to do this. :(
     
  4. Ditrich

    Ditrich

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    Contact your PC manufacturer support. Usually laptops are supplied with a recovery partition and instructions on how to use it.
     
  5. cutaia

    cutaia Thread Starter

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    Alrighty. Thank you.
     
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