1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

STOP:C0000218 error leads to a problem with my master boot record? Help?

Discussion in 'Windows XP' started by tclost, Apr 6, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. tclost

    tclost Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    2
    Hi all,

    My Dell Inspiron 6000 laptop is on the older side (purchased in 2005), but was running just fine up until a few days ago. I booted up my computer and got an error message saying "STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file):\System Root\System32\Config\DEFAULT or its log or alternate. It is corrupt, absent, or not writable"

    I tried rebooting in safe mode, to no avail. I also saw on a thread on this site something about pushing CTRL and F11 during reboot. That has now led me to a new issue. Now I can't even get it to come back to the other "STOP" error screen because every time I boot up my computer follows this progression:

    1) Dell screen
    2) black screen with "Loading PBR 3 ...done" and some other text which includes an error but flashes by too quickly for me to read,
    3) a window pops up labeled "Dell PC Restore by Symantec" and states "The Dell system recovery tool has detected an unsupported change in your master boot record. The tool cannot run at this time."

    Is there anything I can do to deal with these issues and get back to the way my laptop was? I'm hoping to be able to recover the documents (and most importantly photos) that were saved on my computer, though I am scared that may not be possible.

    Any help would be greatly appreciated!
     
  2. SDFOX 7

    SDFOX 7 Banned

    Joined:
    Apr 28, 2007
    Messages:
    386
  3. tclost

    tclost Thread Starter

    Joined:
    Apr 6, 2010
    Messages:
    2
    No changes to my knowledge. I was also having a problem recently that would take me to a blue screen with a bunch of text (unforunately I can't remember what it all said) but the gist was that such and such file was corrupt, please run the chkdsk utility. I would have to shut down my computer to get rid of the blue screen and when I rebooted, things started up fine and I ran that utility a couple times. I'm not sure if doing that could have altered my hard drive or if the problem behind those chkdsk error messages is actually the problem.
     
  4. SDFOX 7

    SDFOX 7 Banned

    Joined:
    Apr 28, 2007
    Messages:
    386
    Well, in my own opinion it's never good to see a screen that says a file is corrupt, as this may impair system stability. It may be impossible to fix this unless you can identify which file is corrupt and restore that file successfully. Otherwise you might to reinstall Windows.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/915041

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice