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"Stop: c000021a {Fatal System Error}" on Startup

Discussion in 'Virus & Other Malware Removal' started by SPANKIE64, Sep 23, 2010.

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  1. SPANKIE64

    SPANKIE64 Thread Starter

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    Yesterday, our computer around 6PM got a fake antivirus virus that popped up and installed automatically. I went and removed it off my computer. That one was called "Malware Doctor". Later, about 2 hours later, I got another one that popped up on my task bar called "Antivirus 2010". That one didnt install and I removed it. Today i started up our computer, and I got Antivirus 2010 again. I exited out of it, and removed it. Then I could not access the internet via Google Chrome, so i tried AOL. AOL worked, but it was freezing as always. I decided to restart my modem and my computer.

    When I turned it on, It would go past the XP screen and continuously reboot. I then hit F8 many times, and got the menu(not sure what its called) and make it so it would not auto-reboot on system failure. Booting into safe mode doesnt work, or the other start options. I am using Ubuntu 10.04 LTS to access the internet/techguy.

    I then got this error on a blue screen:

    I do not have a XP installation disc, or any other windows recovery discs. How may I go about fixing this?

    Thanks! You guys are awesome, you helped me tremendously when I had my last virus/PC problem.
     
  2. SPANKIE64

    SPANKIE64 Thread Starter

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    I just had noticed I had the error wrong. I just edited the post and fixed it. It looks to be something with the Windows login.

    Can I please receive a answer? Thanks. This is my family's computer, as we only have 1 in our household. I use it daily to search for jobs and to do other things, which I have not been able to do today. Thanks for your help and understanding.
     
  3. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    This matter can most properly be dealt with in the Malware Forum.
    It may be possible to recover by using Recovery Console, made from an ISO image as per this link.
    : Recovery Console Disc Image | Recovery Console Instructions
    The first link enables you to download a Recovery Console on an ISO file and the second link is a simple IOS burning utility. THIS recovery console is just that, it is NOT a repair or installation CD. So if the corrupted files, cannot be replaced from your computers backup systems, it will not help.
    HOWEVER the more important matter is to ensure that in enabling Windows to load you have then eliminated all signs of infection.
    I therefore recommend that you report your own thread and aksed to be moved to the Malware Forum.
    Good luck.
     
  4. SPANKIE64

    SPANKIE64 Thread Starter

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    Thanks for your help, Macboatmaster! I am going to make a Recovery Disc, as you suggested. What should I do on it once I create the disc, and run it?
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Sorry you misunderstood my advice is
    1. Malware Forum
    2, The Recovery Console CD will be useful and you can tell the Malware forum you have made it.
     
  6. SPANKIE64

    SPANKIE64 Thread Starter

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    Thanks for your help.

    I reported the thread so it can be moved to the Malware section, I still have a question on what to do with the Recovery disc though. What do I need to do with the recovery disc to fix the "windows logon" problem?
     
  7. SPANKIE64

    SPANKIE64 Thread Starter

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    I found out about the AVG Rescue CD yesterday. I then today found that Ubuntu 10.04 LTS has a program built in called Brasero Burner. So I was able to burn the AVG Rescue CD to that very easily. I then booted the AVG CD. I set it up to scan all partitions.

    Here is what i found:

    /mnt/sda2/documents and settings/end_user/application data/Mozilla/Firefox/Profiles/g0iym0if.default/cookies.sqlite:/2o7.net.a68612e

    Found Tracking Cookie

    /mnt/sda2/documents and settings/end_user/application data/Mozilla/Firefox/Profiles/g0iym0if.default/cookies.sqlite

    Found Tracking Cookie

    I then went to the results, and deleted those 2 cookies.

    I tried then to reboot and I still got my same original error.
     
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