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Stop Error 0x000000E1

Discussion in 'Windows XP' started by flyinggorila, Jul 18, 2006.

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  1. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
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    Everytime I boot my computer (normal boot) this stop error screen comes up a few seconds after the login screen appears. If i let the computer sit without logging in, it comes up as well as if I log in. It says "WORKER_THREAD_RETURNED_AT_BAD_IRQL" and under technical information it says:

    STOP: 0x000000E1 (0xF833FBF0, 0x00000002, 0X823C2938, 0x823C2940)

    NDIS.SYS - Address F833FBF0 base at F8339000, DateStamp 41107ec3

    This started a couple of days ago after a virus infected my computer. Spybot Search and Destroy, Ewido, Adaware, and Windows Defender all identified E2G or E2Give as a problem, but none seemed able to remove it. Adaware said that process module "iniwin32.dll" couldnt be removed and i selected it to be removed at the next bootup. This is about when the startup problem started happening. I tried deleating the "iniwin32.dll" as well as "geeby.dll" (which turned up in a couple other scans) right from the SYSTEM32 folder, which didnt work. Finally I used "Avenger" that I downloaded from a link on this forum to target the 2 .dll's as well as the E2G folder to be deleated at the next startup. I think I might have the viruses gone now, but the startup problem still happens. I think in my conquest against the virus I damaged a system file that brings up this stop message. I can still start the computer in safe mode and I will try and post a Hijack This log. (I am currently on my sisters laptop so that I can look up ways to fix the other one) Any help would be really appreciated. Thanks!
     
  2. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    heres the Hijack This log i did in Safe Mode (w/ networking if that makes a difference)

    Logfile of HijackThis v1.99.1
    Scan saved at 3:01:31 PM, on 7/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\unzipped\hijackthis\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://images.google.com/webhp?hl=en&tab=iw&q=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://images.google.com/webhp?hl=en&tab=iw&q=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc32.exe (file missing)
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: WUSB54Gv2SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv2.exe (file missing)
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    ndis.sys is a Microsoft networking driver.

    It suggests something is wrong with the modem, networking device, or your wireless setup.

    Looking at your scanlog, you might want to verify whether this supposedly missing driver is really missing and perhaps reinstall the associated software:

    O23 - Service: WUSB54Gv2SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv2.exe (file missing)
     
  4. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    alrighty i'll try that. i've had trouble with this driver before. the internet will randomly disconnect, but i have ruled that out as a signal strength problem not a driver problem
     
  5. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I'm assuming this is a thumbdrive type USB modem.

    They seem to be more unstable than regular ethernet modems. If this is a persistant problem you might want to consider switching.

    Do make sure it is inserted securely and that the cabling is good quality.
     
  6. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    I uninstalled the driver and restarted the computer and it worked fine! I reinstalled the driver and hopefully the problem is fixed. Heres a new Hijack This log just to make sure theres nothing else...

    Logfile of HijackThis v1.99.1
    Scan saved at 9:00:38 PM, on 7/18/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\D-Tools\daemon.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InfoMyCa.exe
    C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
    C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AIM95\aim.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\unzipped\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://images.google.com/webhp?hl=en&tab=iw&q=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://images.google.com/webhp?hl=en&tab=iw&q=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - (no file)
    O2 - BHO: (no name) - {A5AFAF5B-35F6-479C-824D-C6ADBCCF3F42} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [WUSB54Gv2] C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\InvokeSvc3.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
    O16 - DPF: {131EB16C-BD58-443F-8151-6DFBB0DA1778} (Anark Client 3.0 ActiveX Control) - http://install.anark.com/client/version3/windows-ie/en/AMClient.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: geeby - C:\WINDOWS\
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc32.exe (file missing)
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: WUSB54Gv2SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv2.exe (file missing)
     
  7. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Just some minor "house cleaning"

    You can check and "fix" these items in the log:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)

    O2 - BHO: (no name) - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)

    O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - (no file)
    O2 - BHO: (no name) - {A5AFAF5B-35F6-479C-824D-C6ADBCCF3F42} - (no file)

    O20 - Winlogon Notify: geeby - C:\WINDOWS\
     
  8. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    O NO! when i booted this morning the same stop message came up! what now?
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Well if you do not get the message in Safe Mode with Networking support -- it may well not be due to any Networking hardware or drivers -- but a 3rd party program.

    Random errors are very hard to troubleshoot -- but if it is relatively frequent or predictable, you can try "clean boot" troubleshooting.

    First, restart in Safe Mode (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu).

    In Safe Mode –

    Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

    See this link for detailed information:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

    Now restart and test the issue at hand

    If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

    If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

    Get the idea? You want to isolate the problem to a specific startup if possible.

    Note: if you already have items unchecked under msconfig > startups and are in “selective” startup mode – you should note what these are before beginning. They will need to be de-selected again.
     
  10. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    ok well i tried the clean boot thing. i unselected system.ini, win.ini, and startup items like the microsoft article said, as well as all non microsoft system startup items (i enabled all, then unchecked all of the ones that weren't microsoft) and the problem still happens. could there just be something wrong with the ndis.sys file? can i just replace that? any other ideas?
     
  11. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You can replace the file quite easily in most cases.

    Go to start and run cmd

    At the prompt type and enter this line:

    copy c:\windows\servicepackfiles\I386\ndis.sys c:\windows\system32\drivers

    You should get a prompt that the file exists, do you want to overwrite it. You can accept that.

    What puzzles me with this problem is that ndis.sys is a networking driver, yet you can start in Safe Mode with networking support and not get the error.

    Also, let me have a closer look at the dump files you are gettingI can run a debugging utility on the dump files if you do this:

    1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
    2 > navigate to c:\windows\minidump and copy the last 2 or 3 minidump files to that folder. They are numbered by date.
    3 > close the folder and right click on it and select "Send to (folder name).zip"
    4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

    Also try this, run verifier and select the custom (developers) options, click next till you get to the screen that allows you to select drivers from a list. Select ndis and then close the application and reboot.

    Does it fail?

    You will need to run verifier again and select "delete existing settings" to keep it from running on boot up. You may need to do this in Safe Mode
     

    Attached Files:

  12. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    ok here it is. there was only one file in the minidump folder.
     

    Attached Files:

  13. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    ok i did the verifier thing. the stop screen still happened. is that what you wanted to know?
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    With respect to verifier, yes -- but was the "STOP" different but still in ndis.sys? A "verifier" STOP message should always be: 0x000000C4: DRIVER_VERIFIER_DETECTED_VIOLATION


    Well I thought we had something different there, but that's a 3 yr old dump showing a fault in an Nvidia driver.

    Strange new ones are not being created.

    You might ensure that "small memory dump" and %SystemRoot%\Minidump are enabled in (run sysdm.cpl) > Advanced > Startup and Recovery.

    Also run eventvwr.msc and look for errors in the system log.

    You might want to remove and reinstall your networking card and also your TCP/IP protocols http://support.microsoft.com/?kbid=299357

    I'd recommend setting a system restore checkpoint first.

    ... gotta go for now, will be back later ...
     
  15. flyinggorila

    flyinggorila Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    18
    ok well i checked on the lack of dumps and for some reason it was disabled. i cannot reenable them in safe mode, meaning i cant really turn them on unless i get past the stop error message. i looked through the system log and none of the errors look to be related to the stop error. what is the best way to remove and reinstall the network card and fix the protocols? i could probobly putts around and figure it out, but i dont wanna screw it up.
     
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