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Stop error (blue screen), IRQL, and shut down problem

Discussion in 'Windows XP' started by D-zone, Oct 11, 2005.

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  1. D-zone

    D-zone Thread Starter

    Joined:
    Oct 11, 2005
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    I have a Compaq Presario notebook running Win XP SP2 (OEM). A couple of months ago I updated a host of drivers using my Compaq/HQ diagnostics program although the system was running smoothly. (I thought I was doing good PC maintenance and making the system run more efficiently. But I sure learned the lesson, "why fix it when it ain't broke.")

    So now two months later when I want to shut down, the system instead reboots, then a Stop error appears (blue screen) that states in short:

    -----------------
    A problem has been detected and windows has been shut down to prevent damage to the computer

    IRQL NOT LESS OR EQUAL

    Check if any new hardware of software properly installed. Disable or remove new hardware or software. Disable BIOS memory options such as caching and shadowing.

    Stop: 0x0000000A 0x00000002 0x0000001 0x804E357E
    ------------------

    The above error did not start immediately after the driver updating. It has only been in the last week or so that their frequency has increased. I cannot recall any longer which drivers I updated nor can I identify from the above Stop error which driver to disable. I've tried repairing Win XP using my OS CD as per Compaq tech support but this did not help. Now they are recommending a full reformatting of the hard drive and reinstalling Win XP.

    Any input before I do this drastic step? Can anyone identify what those Stop parameters mean and which software or driver they refer to?

    Thanks in advance.
     
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