Stop Error Blue Screen

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stu37

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Jun 9, 2002
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Hi, been having trouble lately with wife's computer rebooting off and on by itself during web browsing or other things. Here's the latest that came up. I set it to not reboot when errors occurred, but this blue screen came up and wondered if any of you know what it is. One thing i done was to go to nVidia site and upgrade my video driver. It's a 32M nVidia GEForce MXDOR. It was rebooting on it's own before i upgraded too. Anyways here's error:

***Stop:0x0000008E(0x0000005,0xF838CB3B,0x4BD7720,0x00000000)

***NDIS>SYS-ADDressF838CB3B baeat F838c000,DateStamp 2367dc561

Beginning dump of physical memory
Physical memory dump complete

Contact your system administrator or tech support group for further assistance.

Thanks in advance for any help
Its win xp home
 

stu37

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Joined
Jun 9, 2002
Messages
562
Would that be bad memory Ram? it's got 512 MB of ram and by checking you say it could be faulty? Anyways i know there are places to check ram but not sure where. Any ideas on that?
 

dai

Joined
Mar 6, 2003
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11,198
turn off the auto reboot so you get the bsod error message and post it
did you uninstall your video drivers before installing the new ones
 

stu37

Thread Starter
Joined
Jun 9, 2002
Messages
562
i did turn off the auto reboot and this was the first blue error message, my first post here. No i did not uninstall being it said an upgrade i didn't think i had to. When it shows error again if different i will post. Thanks. MFDnSC i did happen to have a memtest floppy and i try it in both computers and it says i have to format disk. I tried downloading to another floppy with same results. How do i get memtest to work? thanks
 

stu37

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Jun 9, 2002
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562
i have the memtest going now. Will it show what the problems are or what?
 

dai

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Mar 6, 2003
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11,198
run it for as long as posssible at least overnight if it finds any problems it will list the errors
if it finds any you need new ram
 

stu37

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Jun 9, 2002
Messages
562
ok, thanks dai. I am now using simmtester and will let it run as long as possible and post results when i'm finished. Are there any other causes for the problem besides bad memory?
 

dai

Joined
Mar 6, 2003
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11,198
yes
the error message should have had something else on the top i.e.
irql_not_less_or_equal
something along these lines it makes it a bit easier to isolate the cause
 

stu37

Thread Starter
Joined
Jun 9, 2002
Messages
562
Ok i ran memtest all night and i really don't understand how it works, like how many tests it has and just on the bottom it shows errors and the number 0. Are there like 7 tests and they keep repeating or what? While running simmtester it stopped and it had same sentence all the way down the page like files and folder not found.like around 30 lines, but it too had not found any errors that i noticed before this happened. Was memtest working the way it should? thanks. I'm a novice on this
 

stu37

Thread Starter
Joined
Jun 9, 2002
Messages
562
ok, i shall check on nicard and see and thanks for sites you referred me too. Will check them out. Here was part of latest blue screen
***NAVENG.SYS-Address F1426944 base at F1426944, DateStamp00000000
Then physical memory dump
When i get a blue screen like that, is there a way to capture it and put it all in here? Thanks dai
 

dai

Joined
Mar 6, 2003
Messages
11,198
NAVENG=
norton a/v disable while you sought things out
just write it down and type it in
just noticed you have no sp installed
 
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