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Stop the sending of read receipts in Outlook 2003

Discussion in 'Business Applications' started by Mojo1965, Nov 18, 2012.

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  1. Mojo1965

    Mojo1965 Thread Starter

    Nov 18, 2012
    Hi All

    I've been meaning to get to the bottom of this for 18 months now, but I'm really struggling!!!!

    I have 2 PCs which have Outlook 2003.

    All I want to do simply stop my Outlooks from sending read receipts back to people who ask for them.

    One PC does it fine, no problem. The other can't stop sending them out.

    I don't use any fancy Exchange server or anything. Just simple Internet email / POP3 accounts.

    Both Outlooks have the Tracking Options bit set to:

    {x} Process requests and responses on arrival
    {x} Process receipts on arrival
    (0) Ask me before sending a response
    Everything else is unticked in this window

    When the prompt comes up on my main PC I decide whether or not to send a receipt and it works fine.

    On the other machine irrespective whether I say Yes or No a read receipt is still sent.

    I've tried unticking/ticking Process receipts on arrival and Never send a response, but it makes no diff.

    Both machines are Windows XP Pro SP3, but here is where then Outlook installations differ:

    Working PC = Microsoft Office Outlook 2003 (11.5608.5606)
    Not Working = Microsoft Office Outlook 2003 (11.8169.8172) SP3

    Surely a more up-to-date version would work better?

    Any ideas?
  2. pip22


    Nov 21, 2004
    "Surely a more up-to-date version would work better?"

    It depends what your definition of "working better" is, compared to Microsoft's definition.
    You could try running "Office Diagnostics" or re-install Outlook.
    Open Outlook
    Click Help >> Office Diagnostics
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