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Strange connection problem

Discussion in 'Networking' started by callc92, Dec 30, 2012.

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  1. callc92

    callc92 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    3
    Hi,
    I have had the same problem with my laptop for several months now. I have trouble connecting to the wifi in my house. It usually connects but will stop working for minutes up to days at a time. Everything else (including another laptop, phones, PS3 etc) connect no problem. It does not seem to matter how close to the router I am. When the problem occurs it sometimes still says that it is connected but I am unable to use the internet.
    However, I have no issues connecting to the wifi in other places such as the university library or my house at university (it is the same kind of connection as at home, not a public connection) so I have no idea what the problem is.
    Thanks
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,974
    First Name:
    Terry
    When you have a connection and when you do not ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. callc92

    callc92 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    3
    Hi,
    Here is the cmd response:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Caroline>
    C:\Users\Caroline>
    C:\Users\Caroline>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Caroline-Laptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : C0-F8-DA-9E-3B-32
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : C0-F8-DA-9E-3B-32
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::d1be:18dd:6989:f216%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.11.8(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 30 December 2012 15:41:39
    Lease Expires . . . . . . . . . . : 01 January 2013 17:27:38
    Default Gateway . . . . . . . . . : 192.168.11.1
    DHCP Server . . . . . . . . . . . : 192.168.11.1
    DHCPv6 IAID . . . . . . . . . . . : 398522586
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-7B-60-31-B8-70-F4-94-67-77

    DNS Servers . . . . . . . . . . . : 192.168.11.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : sns.nottingham.ac.uk
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : B8-70-F4-94-67-77
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{82B0E848-FA6C-43F3-B0B4-1230B52115C8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.sns.nottingham.ac.uk:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{37E8C647-D520-4673-8BE4-3113DBE1F619}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:3c76:2a39:add3:5853(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::3c76:2a39:add3:5853%13(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Caroline>


    Thanks
     
  4. callc92

    callc92 Thread Starter

    Joined:
    Dec 30, 2012
    Messages:
    3
    Hi,
    Heres the print screen
    Thanks
     

    Attached Files:

    • Wifi.PNG
      Wifi.PNG
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  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,974
    First Name:
    Terry
    You're right at the borderline w.r.t. signal strength and needlessly risking interference from the other network. Try channel 1 or 6 and try moving the router or computer or reorienting an antenna to try for a stronger signal.
     
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