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Strange delay at "My Computer" or Internet Explorer

Discussion in 'Business Applications' started by rwnewson, Oct 13, 2005.

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  1. rwnewson

    rwnewson Thread Starter

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    Hello. I have a weird problem that doesn't seem very critical, but is really starting to bug me! I have a brand-spanking-new computer from Dell (Dimension 9100) with Windows XP. When I got the computer, there were no problems but this problem started about a month later.

    There seems to be a delay of about 15-20 seconds every time I do the following two things:
    i) Double-click on "My Computer" and wait for the contents to show
    ii) Type a URL in the "Address" field in Internet Explorer WITHOUT the "http://" and hit [Enter]

    As you might know, if you don't include the "http://", IE should search for what address you really meant and put the http:// in automatically. For me, the computer doesn't bother starting to do this until a 15-20 second delay is up. WEIRD EH?

    My best guess is that my CD-ROM drive is causing the problem (Combo Drive DVD/CD-RW). Perhaps my computer takes a long time checking the CD drive before it bothers searching the rest of the computer. I don't know how to stop this, since it didn't do this before, and started doing it now spontaneously.

    If anyone has any suggestions I would REALLY appreciate it. THANKS!!!
     
  2. win98se

    win98se

    Joined:
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    Start | eventvwr.msc | Applications
    then rightclick any entries around the time of the delay and click Properties

    If this fails, Ctrl+Alt+delete and look at the running processes whilst you are experiencing difficulties, is anything taking up too many resources?

    Start | Control Panel | System | Hardware | Device Manager
    No Yellow circles and exclamation marks?

    Failing this helping, it sounds like a case for a HijackThis log.

    Can you send in a log?
     
  3. rwnewson

    rwnewson Thread Starter

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    The eventvwr.msc showed no events during the time of either problem.

    The task manager showed nothing taking up resources during the times of the delays... only System Idle Process (99%) as if nothing was happening.

    The Device Manager shows no unknown or problematic devices.

    AVG Virus check (updated) shows no viruses.

    The HiJackThis log is attached. Any help would REALLY be appreciated! Thanks!!!
     

    Attached Files:

  4. win98se

    win98se

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    Well, the Hijack Log seemed healthy enough.

    After a night's sleep, I found this - does it help?
     
  5. win98se

    win98se

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  6. ChazUK

    ChazUK

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    HI
    I see I am not the only one with this I posted on Operating Systems forum with the same and NOT sorted it out. also checked this link no joy.
    Chaz
     
  7. Glaswegian

    Glaswegian Malware Specialist

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  8. rwnewson

    rwnewson Thread Starter

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    I turned off WIA as the link suggested... It didn't fix anything, and WIA seemed to be back on the next time I looked. I have MSNPlus, but I denied participation in the Spyware program upon installation.

    It looks like I have the same problem as Chaz above. Let's try to see what is common amongst our systems.
    - We both have WinXP Home SP2 NTFS
    - We both use MSN Messenger
    - I use AVG Antivirus, which is small, and not Norton

    Chaz, do you have the same delay in the Internet Explorer address bar? Do you use MSNPlus? Do you have a scanner?

    I have a Dell All-in-One Scanner/Printer/Copier... maybe I'll try unplugging that or something... I do regular Windows updates... doesn't seem to help.
    Any other ideas? This is no simple little problem, folks... This is a hardcore challenge! Come on let's unite and fix this problem!!! Yaaaa!!
     
  9. MSquared

    MSquared

    Joined:
    Oct 19, 2005
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    Well, I'm experiencing the same problem. Any time I try to access explorer files (through explorer itself, or the "run" command or Browse in PSP) I have to wait forever.

    My Internet Explorer also does not autofill the (I am apparently not allowed to type what it doesn't autofill?!? :mad: , but I am sure you know what I mean) anymore, and when I try to pull down the address bar, IE locks up completely.

    I am running a Dell 4600, Windows XP SP2 (all current updates).
    I do not use MSN Messenger (or any message program).
    Running Norton Internet Security 2005 (all current updates) and Spybot and Ad-Aware frequently.
    I too checked my Processes, and System Idle was using 99%, nothing else hogging it up.

    If anyone has any suggestions on what to do I would greatly appreciate it.
     
  10. broadview

    broadview

    Joined:
    Oct 20, 2005
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    Specs: Alienware P4, Windows XP Pro, SP2

    No help, but here are some additional facts:

    I have the same problems (slow "My Computer" search and the IE bug). This just started on a 2-yr. old computer.

    There were only two things I did recently to my system: 1. Installed a Maxtor external USB HD; 2. Windows Update (not an SP update, just the usual critical update).

    I have also discovered this problem: My Device Manager is now completely blank. This may or may not be a related problem, but I am curious if anyone with the slow "My Computer" problem has this one as well. (Microsoft has posted the blank Device Manager as a known SP2 issue with a Windows PnP tool designed to fix minor corruptions--Article ID : 893249.)

    Perhaps this is all XP corruption of the USB/PnP enumeration. I think that the USB HD install may have been the last straw in my case.

    I can live with it, everything is functional, but fear that a complete reinstall is the only fix.
     
  11. chugger93

    chugger93

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    I'm having this problem all of a sudden as well. Got back from a trip, and now whenever I open "my computer", it takes a few seconds to load up all the drives. Theres a delay. No spyware installed whatsoever, SP1 installed, XP Professional. Attempted with 3 different apps to clean my registry out. No luck.

    I've tried everything. Further Ideas?
     
  12. sparkkey

    sparkkey

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    Oct 20, 2005
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    I had to register and toss in my $.02

    I ran into this problem twice. The first time was on my brothers computer and, believe it or not, revolved around his HP networked 3-in-1 printer driver.

    Long story short after MUCH searching, downloading the latest driver for his printer seemed to resolve his delay issue. (Delay in MY COMPUTER and lack of "h tee tee pee" in explorer)

    Today I ran into the same symptom on another XP machine. This was most likely caused by ME chasing down a NASTY set of viruses and spyware. I weeded out the NASTY buggers, but noticed this glitch after all was said and done, which I remembered from my other experience. There was no HP printer involved in this situation, so I poked around on the net a bit.

    I found a site containing suggested registry entries:

    Since I'm new, I can't post [You Are Els] but it basically said this:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stisvc]
    "Start"=dword:00000004

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoSaveSettings"=dword:00000000

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
    "NoNetCrawling"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "NoRemoteRecursiveEvents"=dword:00000001



    reg #1> My STISVC was set at 2, and I changed to 4 (first registry entry)

    #2, #3> The next two registry suggestions were already OK...

    #4> This registry section didn't even have the Key "NoRemoteRecursiveEvents" , so I created the key as a DWORD type, changed it to 00000001, rebooted and the problem(s) went away.

    Note: PAY close attention the what HKEY area you are in. I almost made the
    change in HKEY_LOCAL instead of HKEY_MACHINE before I double checked and corrected myself.

    Hope this helps...

    -JP
     
  13. broadview

    broadview

    Joined:
    Oct 20, 2005
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    Hail to sparkkey!

    The registry edits fixed the slow "My Computer" and IE bug. I had to create two entries and edit two entries.

    Thanks so much!

    (My Device Manager problem still exists, so I assume that this is a different issue... at least this one seems to be on Microsoft's list.)

    sparrkey (JP): I owe you one!

    VW
     
  14. MSquared

    MSquared

    Joined:
    Oct 19, 2005
    Messages:
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    Sparkkey, you're my hero.

    Like broadview, had to edit two keys and create two keys, rebooted and everything works perfectly.

    I can't thank you enough, because this was driving me i n s a n e.

    Thanks again! :D
     
  15. broadview

    broadview

    Joined:
    Oct 20, 2005
    Messages:
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    A follow-up to the secondary problem I mentioned in my original post: my blank Device Manager was fixed by uninstalling Windows security update KB905749.

    If you read my original post on this thread, updating Windows XP was one of the recent changes I had made when XP started these annoyances.

    There are currently a lot of posts on various forums about security update KB905749 making the Device Manager go blank.
     
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