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strange Edge messages lately

Discussion in 'Web & Email' started by SteveinSac, May 24, 2018.

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  1. SteveinSac

    SteveinSac Thread Starter

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    Hello; recently my Edge browser, (WIN 10, Dell desktop) has two strange messages: 1) When I go to close Edge, a message says "Are you sure you want to close? You're still downloading files", and I'm not downloading anything..... Second message at bottom, "What do you want to do with usync.nexage.com: open, save, or delete", I delete of course, not knowing what the heck this is. Typical sites I visit are CNN, Weather, Market Watch, Lowes, etc. This just started this week, so what's happening, why suddenly, and how do I stop this madness? Thank you, Steve in Sac.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What version of Windows 10 are you using?
    If it is not 1803, then that just might be the file that is down loading.

    As for the CNN, are you sure you have not set things to be synced with other devices?
    If using any "imap" type of email, that just may be syncing.
     
  3. SteveinSac

    SteveinSac Thread Starter

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    Hi Dave; my WIN 10 version is 1709, Home Edition, so it's downloading to be 1803? I just turned off the "Sync Favorites, Reading List, etc across all devices" in Edge settings, I'll see if that helps. And, what do you make of the other message re: "What do you want to do with usync.nexage.com: open, save, or delete", are you familiar with that message? Thanks.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    I have not seen any of those messages.
    Doing a Google of this "usync.nexage.com", says that it is malware, do a scan with your AV and also scan with Malwarebytes.

    It MAY be downloading, but I do not turn OFF my machines, as they run 24/7.
    The update for Windows should not be using Edge per say
     
  5. SteveinSac

    SteveinSac Thread Starter

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    Scanned with Norton, GREEN check, no virus, but that message still pops up. Also, unchecking the 'sync all devices" did not work, still getting same message "you're not done downloading..." when closing Edge. I'm ready for more suggestions! Thanks, Steve
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    The usync.nexage.com is NOT malware but an ad server that is sending wrong headers so Edge doesn't know what to do with the file
    delete is fine. It isn't harmful but might be a privacy problem or might be tracking you
     
    Last edited: May 24, 2018
  7. SteveinSac

    SteveinSac Thread Starter

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    I think this may be solved; since it only started 1-2 weeks ago, I see online now that more people are getting the same thing, "mapuser-providerid, usync.nexage". It is apparently due to a bug in the Microsoft ad network code, probably from an update they sent out. I read that I should upgrade to the latest Edge version, but I think Microsoft may have fixed it today, probably with an Update, it's not happening today! I'll watch & see if it's gone permanently, and post here. Thanks. Steve
     
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