strange problem wireless

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bill_sang

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Feb 21, 2015
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I recently bought a new laptop and I am having some issues with the wifi. According to my computer I have excellent signal strength and an excellent download speed of 25mbps. Yet, when I attempt to browse the internet pages take forever to load and the load icon just hangs and sometimes eventually I get the message page cannot be displayed or on chrome it says the page is non-responsive and asks if I want to kill the page. I don't have this issue with any other devices. When I plug my laptop directly into the router there are no issues. I've tried resetting the router, changing the wireless adapter channel, flushing the DNS cache, updating my wireless drivers, uninstalling my antivirus and even purchasing a USB wireless adapter which gave me the exact same issue. I'm at a loss to explain what is going on here. This is a brand new computer. I even ran full virus and malware scans and they picked up nothing....If anyone has ANY idea what is going on I would really appreciate the help.

Thanks!
 

TerryNet

Terry
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excellent download speed of 25mbps.
Measured by what? If not Speedtest.net, please try that and see if it agrees.

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with a screen shot see TSG Posting a Screenshot. FWIW to take screen shots with Windows Vista or latter I prefer to use the built-in Snipping Tool.
 
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