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Strange stuff happening to computer

Discussion in 'Virus & Other Malware Removal' started by frankgrimes, Jul 25, 2004.

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  1. frankgrimes

    frankgrimes Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    63
    Hey guys some strange things seem to be happening to my computer. I get a message saying that 'virtual memory is full' every so often and then have to restart the computer. Also its running really slow lately. I did a Ad-aware and Norton Anti-virus scan and both came up clean. I am a computer newbie and would appreciate any help thanks.
    Here is my HJT log:

    Logfile of HijackThis v1.97.7
    Scan saved at 12:41:57 PM, on 7/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\soundman.exe
    C:\WINDOWS\sm56hlpr.exe
    C:\WINDOWS\System32\sistray.EXE
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Downloads\Hijack Browser Fix\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://hotmail.com/
    N2 - Netscape 6: user_pref("browser.startup.homepage", "http://games.yahoo.com/"); (C:\Documents and Settings\ken\Application Data\Mozilla\Profiles\default\a4tw4ixh.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\ken\Application Data\Mozilla\Profiles\default\a4tw4ixh.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
    O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [_AntiSpyware] C:\Program Files\McAfee\McAfee AntiSpyware\MssCli.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] "C:\Program Files\McAfee\McAfee QuickClean\PlgUni.exe" /START
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O9 - Extra button: PartyPoker.com (HKLM)
    O9 - Extra 'Tools' menuitem: PartyPoker.com (HKLM)
    O9 - Extra button: FlashGet (HKLM)
    O9 - Extra 'Tools' menuitem: &FlashGet (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et0_x.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://cs7.chat.sc5.yahoo.com/v43/yacscom.cab
    O16 - DPF: {2CDA4FA9-4A2B-4925-8EB4-61BDDE935A84} (OutlookVerification.vOutlook) - http://transition.rogershelp.com/smtp/voutlook.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_0.ocx
    O16 - DPF: {6D5FCFCB-FA6C-4CFB-9918-5F0A9F7365F2} - http://www.gigex.com/tv/igor/gigexagent.dll
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37592.2259375
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - http://www.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw3fd.law3.hotmail.msn.com/activex/HMAtchmt.ocx
     
  2. frankgrimes

    frankgrimes Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
    63
    Can anyone help?
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    How much ram do you have?
     
  4. Rollin' Rog

    Rollin' Rog

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    Dec 9, 2000
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    45,855
    And how much disk space is available?
     
  5. frankgrimes

    frankgrimes Thread Starter

    Joined:
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    Messages:
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    I have 224 mb of ram and only about 30 is used up.
     
  6. Rollin' Rog

    Rollin' Rog

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    Dec 9, 2000
    Messages:
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    Only about 30 of what is used up?

    "virtual memory" refers to space on the hard drive that is used as a "paging" file. This is different than ram. The less ram you have available, which can vary greatly according to what programs you are running at any given time, the more the "paging" file is used.

    In XP you can check this through Sytem Properties > Advanced > Performance > Advanced.

    I keep checked "let windows decide..."

    And for example, I have 512 mb of ram memory and Windows gives me a default paging file of 768 mb; if I click "change" I see that I have about 49,128 mb (about 50 gigabytes) available on the disk drive.
     
  7. frankgrimes

    frankgrimes Thread Starter

    Joined:
    Jul 7, 2004
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    Thanks Rollin' rog I will set the virtual memory a little higher and see if that helps. Any idea why this computer has gotten so slow? It's a pentium 2 4.0 and I use xp pro.
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    lThere is nothing in the Scanlog to account for it; but one reason for an over all slowdown could be overheating. Is it particulary hot where you are, and does the problem tend to occur immediately on bootup or after the system has been on a while?

    And how did you verify the amount of ram that was available out of the total? Did you check through the Task Manager > Performance window?

    30 mb seems way to little to be all that is "in use"

    Also, it's rather a longshot, but check this article, and look at the Primary IDE > Advanced page in the Device Manager; any chance you see "PIO" mode there instead of DMA:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;817472
     
  9. frankgrimes

    frankgrimes Thread Starter

    Joined:
    Jul 7, 2004
    Messages:
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    It's not the heat cuz the computer is in an air conditioned room. I checked the device manager thing and it was DMA like is should be. After re-booting its fast but after a while it starts to slow down. Using the task manager under performance it says total physical memory 228848 and available 108720, I think I got confused with the memory of the hard drive. Any other suggestions? Thanks for your help.
     
  10. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    If the fan inside the computer is not working, or if the vents are clogged with dust, it could still be heat; you might want take the case off, with the system shut down of course, and check those things. A can of compressed air can be used to clean dust out of the system.

    Assuming you have adequate hard drive space available for virtual memory, I don't know what else to point the finger at.

    If you got your hard drive and ram mixed up -- check that again, you can do it either through the means I mentioned before for virtual memory, or by right clicking on the local disk in My Computer and selecting "properties". We need to know how much disk drive space is free. It should be in gigabytes not mb
     
  11. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Messages:
    103,706
    I'm thinking heat too, since you mentioned it starts to slow down.
     
  12. frankgrimes

    frankgrimes Thread Starter

    Joined:
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    Messages:
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    When I right click on local disk it says 9 gb used 28 gb free. I checked the fan and its clean and seems to running normal. Thanks for your help anyway.
     
  13. frankgrimes

    frankgrimes Thread Starter

    Joined:
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    Messages:
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    I got the memory error message again last nite and wrote it down. "Virtual memory minimum too low. Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file."
    Then nothing seems to happen the computer gets really slow.
     
  14. frankgrimes

    frankgrimes Thread Starter

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    Is there a site or program I can use to test the memory? I see alot of freeware programs that are supposed to optimize your system.
     
  15. Holly3278

    Holly3278

    Joined:
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    Messages:
    1,399
    Frank, it's a good thing that your fan is not clogged. However, you should reall check all your vents too. I once made the mistake of letting my computer's vents get clogged up with dust and believe me, it drastically reduces performance.
     
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