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Strange Vista desktop boot problem

Discussion in 'Windows Vista' started by ggordonhall, May 29, 2010.

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  1. ggordonhall

    ggordonhall Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
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    Hi,
    A few days ago my laptop developed an odd boot problem. I turn on the system, it loads Vista and I get to the Vista login screen. However, when I log in, instead of the desktop loading up I get a black screen but I can still see and move my mouse pointer. The desktop just doesn't appear. The strange thing is that I can still see the occasional pop up message from my anti-virus, but nothing else!
    If anyone knows of anyway that this problem could be resolved and I could get my desktop back I would be very grateful!

    Specs:
    Toshiba Satellite
    Intel Core 2 Duo CPU T5800 2.00GHz
    4.00 GB RAM
    Vista 32 Bit
     
  2. Techsavvy101

    Techsavvy101

    Joined:
    May 28, 2010
    Messages:
    69
    Press ctrl+alt+del and task manager should come up....then press log off..and login again.


    If that doesn't work, try booting in safe made.. (press f8 when you are booting up your pc)..could be a driver issue..or there could be some corrupt files...

    You could also try system restore from safe mode..
     
  3. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,631
    hiya,found this,if not sure using this try get a techie mate to help.
    Here is how to recover from the KSOD (blacK Screen Of Death):

    There apparently this a problem related to the Remote Procedure Call service (RPC) running under LocalSystem account instead of NT Authority\NetworkService account.

    1. On the affected machine, boot using the Vista Media and Select “Next” and then in the bottom left you will see “Repair your Computer”; select Next and then Select Command Prompt.

    2. At the command prompt, launch regedit.exe and load the SYSTEM hive, follow the below steps.

    a. Select HKEY_LOCAL_MACHINE

    b. On the File menu, select Load Hive.

    c. Browse to %WINDIR%\System32\Config Folder and select “SYSTEM”

    d. Select Open.

    e. In the Load Hive dialog box, type in “MySYSTEM” box for the registry hive that you want to edit.

    3. After the hive is loaded, modify the following key value per the instructions below: You will need to know what ControlSet the machine is currently running on, this can be determined by going to HKEY_LOCAL_MACHINE\MySYSTEM\Select and find the “Current” value in the Right hand side. (Example: Current value is 1 then the ControlSet will be ControlSet001)

    Key: HKEY_LOCAL_MACHINE\MySYSTEM\ControlSet00X\Services\RpcSs (X is the Number from the Current Key from above)

    Value Name: ObjectName

    Old Value: LocalSystem

    New Value: NT AUTHORITY\NetworkService

    4. Unload the SYSTEM hive by selecting the key “MySYSTEM” and then select File -> Unload Hive… menu item.

    5. Exit regedit.exe

    6. Reboot the system normally
     
  4. ggordonhall

    ggordonhall Thread Starter

    Joined:
    Dec 28, 2009
    Messages:
    13
    Sorry, but do you know what it means by 'Vista Media'? Is that normal Vista or using the Vista CD?
     
  5. Techsavvy101

    Techsavvy101

    Joined:
    May 28, 2010
    Messages:
    69
    Vista Media is the Vista CD.
     
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