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stservice.exe- what the heck?

Discussion in 'Virus & Other Malware Removal' started by dumbblonde829, Sep 30, 2009.

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  1. dumbblonde829

    dumbblonde829 Thread Starter

    Joined:
    Sep 30, 2009
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    1
    i just recieved my new dell inspiron in the mail not even 3 days ago. i have windows vista basic, and mcafee virus scan. (not sure that that matters) anyway, i turned my computer on today and got a message which read "stservice.exe has failed to start because stlog.dll was not found. reinstalling the application may fix the problem" then when i click out of that i get another reading "ST Service Scheduling has stopped working". Another website (yahoo answers) told me to download trend micro hijack this program, and run it. they also told me to go to a website like this and post what came up. here are my results. please help!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:19:57 PM, on 9/30/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18294)
    Boot mode: Normal
    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
    C:\Program Files\DellTPad\Apoint.exe
    C:\Program Files\IDT\WDM\sttray.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\System32\WLTRAY.EXE
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\AIM\aim.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\DellTPad\ApMsgFwd.exe
    C:\Program Files\DellTPad\HidFind.exe
    C:\Program Files\DellTPad\Apntex.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\mcafee\VirusScan\mcvsshld.exe
    C:\Program Files\internet explorer\ieuser.exe
    C:\Program Files\Windows Live\Toolbar\wltuser.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\program files\aim toolbar\aimtbServer.exe
    C:\PROGRA~1\McAfee\MSC\mcshell.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - C:\Program Files\McAfee\MSK\MskAPBho.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
    O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [LoJackForLaptops] C:\Program Files\LFLInstall\InstallManager.exe /d60 /dd1 /bd0
    O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
    O4 - HKLM\..\RunOnce: [DSUpdateLauncher] "c:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
    O23 - Service: Marvell Yukon Service (yksvc) - Unknown owner - RUNDLL32.EXE (file missing)
    --
    End of file - 10561 bytes
     
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